Sr Site Reliability Engineer

📋 Job Overview

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: By focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes (EKS), Terraform, and Go; we are pushing the boundaries of managing services at scale.

🏢 About Instructure

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: By focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes (EKS), Terraform, and Go; we are pushing the boundaries of managing services at scale.

🎯 The Role

By focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes (EKS), Terraform, and Go; we are pushing the boundaries of managing services at scale.

✅ Key Responsibilities

• Partnering with engineering teams to automate & optimize service availability, scalability, performance, monitoring, and alerting.
• Developing software to automate the toil required to keep our SaaS offerings highly available, scalable, and resilient, while delivering quickly.
• Building and maintaining platforms and services that are force multipliers used by internal teams.
• Developing and maintaining methodologies of iteratively deploying Instructure’s cloud-based architecture.
• Building resilient and self-scaling systems so that you can sleep through the night.
• Participate in on-call rotation.
• Push the boundaries of cloud automation and gain hands-on experience running services with AWS.

📌 Required Qualifications

• A desire for ownership and love for problem-solving and learning.
• Experience managing a 24/7 SaaS with amazing uptime.
• Experience with at least one cloud platform (Amazon Web Services [preferred], Google Cloud, or Microsoft Azure).
• Programming experience in at least one modern programming language (Python, Go, TypeScript / Node.js, Java, or Ruby).
• Experience with containers (Docker) or container orchestration (Kubernetes, ECS, Mesos).
• Deep understanding of configuration management, automation, and infrastructure-as-code tools (Ansible, Terraform, or Puppet).
• Continuous Integration (CI) / Continuous Delivery (CD) exposure (like Jenkins, git, Argo, Spinnaker, GitHub Actions, AWS CodeDeploy, etc.).
• Open, team-oriented, and with a broad range of skills and interests.
• Strong communication skills in English.

🎁 Benefits

Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. Comprehensive wellness programs and mental health support. Learning and development resources, including professional development tools and tuition reimbursement, to support your growth. The technology and tools you need to do your best work. Motivosity employee recognition program. A culture rooted in inclusivity, support, and meaningful connection. We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

🛂 Visa & Eligibility

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.