Sr. DevOps Engineer

📋 Job Overview

OpenGov is modernizing how governments operate — and the infrastructure powering that mission has to be fast, resilient, and built for scale. As a Sr. DevOps Engineer, you'll own the design and delivery of the cloud systems, CI/CD pipelines, and security architecture that keep our multi-tenant SaaS platform running for thousands of public sector customers. This is a high-ownership role for an engineer who moves fluidly between deep technical execution and cross-functional influence — someone energized by building AI-forward infrastructure that directly shapes how government services are delivered.

🏢 About OpenGov

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

🎯 The Role

OpenGov is modernizing how governments operate — and the infrastructure powering that mission has to be fast, resilient, and built for scale. As a Sr. DevOps Engineer, you'll own the design and delivery of the cloud systems, CI/CD pipelines, and security architecture that keep our multi-tenant SaaS platform running for thousands of public sector customers. This is a high-ownership role for an engineer who moves fluidly between deep technical execution and cross-functional influence — someone energized by building AI-forward infrastructure that directly shapes how government services are delivered.

✅ Key Responsibilities

• Architect and own OpenGov's multi-tenant Azure and AWS infrastructure, ensuring high availability, fault tolerance, and disaster recovery readiness at scale.
• Lead infrastructure-as-code strategy using any IaC (Terraform/CloudFormation/Pulumi/Crossplane), driving consistency, repeatability, and auditability across environments.
• Design, build, and continuously improve CI/CD pipelines (GitHub Actions, Jenkins, CircleCI etc) that enable rapid, reliable feature delivery across engineering teams.
• Drive cloud cost optimization and performance engineering across AWS/Azure services, balancing efficiency with reliability commitments.
• Own the security posture of cloud infrastructure and partner with compliance teams on SOC2 and StateRamp adherence.
• Establish and manage observability practices using tools like Grafana, Prometheus, and Azure Monitoring; lead incident response and post-mortem processes with a focus on systemic improvement.
• Serve as a cross-functional technical advisor to engineering, product, and security teams — translating business priorities into scalable infrastructure decisions.
• Mentor and develop junior engineers, elevating technical standards and building a culture of operational excellence across the team.

⭐ Desirable Experience

• Experience with AI-driven developer tooling, workflow automation, or agent-based systems in an engineering context.
• Familiarity with ArgoCD or other GitOps-based deployment frameworks.
• Experience operating in regulated environments and navigating compliance frameworks such as SOC2 or StateRamp.

🎁 Benefits

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

🛂 Visa & Eligibility

OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized.