Software Engineer, Site Reliability

📋 Job Overview

As a Software Engineer working on Site Reliability at OpenEvidence, you will build and harden the mission-critical infrastructure powering our medical AI platform used by healthcare providers worldwide. You will apply an SRE mindset to improve systemic health, performance, and efficiency, reducing toil, strengthening observability, and defining robust service objectives across services and data platforms. You will ensure our on-call processes and incident response are seamless and effective.

We hire exceptional builders, not in narrow lanes. Engineers work across products and projects, owning work wherever they can create the most impact.

🏢 About OpenEvidence

OpenEvidence is the most widely used medical AI platform in the world. In just over a year, our usage has grown to >65% of US clinicians via product-led word of mouth adoption. We are a $12B company with a 30-person engineering team from MIT, Harvard, and Stanford. We believe world-changing products come from a small group of exceptional, autonomous builders, organized along focused objectives and empowered to take individual ownership and run fast. We are growing our team to seize a once-in-a-lifetime opportunity to define the default platform for medical AI.

🎯 The Role

We believe work should be engaged with at a world-class level. Building 0->1 and scaling 1->1000 are professional sports, and uncompromising excellence is the bar. We believe building technologies that haven't existed is only possible with end-to-end ownership. Important things are accomplished when an individual decides to accomplish them.

✅ Key Responsibilities

• Build and harden mission-critical infrastructure powering our medical AI platform
• Apply an SRE mindset to improve systemic health, performance, and efficiency
• Reduce toil, strengthen observability, and define robust service objectives
• Ensure seamless and effective on-call processes and incident response

📌 Required Qualifications

• Brilliant builder with a track record of creating impactful solutions
• Smart, ambitious, scrappy, autonomous, precise, motivated, hard-working, and low-ego
• Experience with site reliability engineering principles and practices

⭐ Desirable Experience

• Experience working in a fast-paced, high-growth startup environment
• Strong background in software engineering and infrastructure development

🎁 Benefits

Competitive salary and benefits package

🛂 Visa & Eligibility

Eligibility to work in the United States required