Software Engineer, Cloud Computer

📋 Job Overview

We’re looking for a product-oriented engineer to build and scale our cloud computer infrastructure. Our goal is to give every one of our users access to an agent with their own computer in the cloud. Build novel solutions to problems like authentication, user takeover, and enterprise network access. You’ll help own the systems that provision, run, and manage the environments our agents use, making them reliable, responsive, and efficient as demand grows.

🏢 About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

🎯 The Role

This role combines infrastructure depth with close attention to the user experience. You’ll partner with research and engineering teams to bring new computer-use capabilities into production, working across container orchestration, backend services, and product experiences.

✅ Key Responsibilities

• Build and scale infrastructure for running agent-controlled browsers and computers in the cloud.
• Develop services for provisioning environments, managing sessions, and coordinating their lifecycle.
• Improve reliability, performance, resource utilization, and observability across the fleet.
• Diagnose issues across Linux, containers, networking, and browser execution.
• Build APIs and tooling that make cloud computers easy for research and product teams to use.
• Work closely with research to understand emerging requirements and improve how computer use works.
• Develop authentication, credential management, and network access controls that protect user data and support interactions with websites and services.

📌 Required Qualifications

• Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems.
• Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries.
• Strong understanding of distributed systems, cloud platforms, and production reliability.
• Own systems from initial design through deployment and scale.
• Comfort with a fast-moving pace while caring for security and operational excellence.

⭐ Desirable Experience

• Experience with browser automation, remote computing environments, or infrastructure for AI agents would be especially relevant.

🎁 Benefits

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

🛂 Visa & Eligibility

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance.