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2024-02-09

Site Reliability Engineer III - Kubernetes Administration

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

 

How will you contribute?

 

    • Hands-on execution of Kubernetes (EKS based solution)
    • Manage Kubernetes control plane and data plane
    • Help with critical architectural decisions
    • Explore and/or execute advanced Kubernetes concepts
    • Chaos engineering
    • Build CI/CD solutions
    • Create world-class observability
    • Automate Kubernetes and non-Kubernetes tasks and toils
    • Help with our tech stack to migrate to cutting-edge technologies
    • Perform work for platform upkeep

 

What will you bring?

 

    • Strong experience working on a high-volume SaaS application managed with modern Infrastructure-as-Code methodologies/tooling.
    • Experience with administering container technologies and orchestration platforms (Docker, Kubernetes, Rancher)
    • Experience with running/managing systems and services on a cloud platform (AWS, Google Cloud, Azure)
    • Experience managing and using CI/CD systems (Flux, Circle CI, Concourse, Jenkins, TravisCI)
    • Strong experience working with configuration management tools (Terraform, Ansible)
    • Experience with deploying and operating of monitoring and observability tools (Grafana, Datadog, LGTM, Splunk)
    • Familiarity with working with relational databases MSSQL or MySQL databases
    • Background working in a multi-platform environment (Linux, Windows)
    • Familiarity with Agile/Scrum/Kanban methodologies
    • Strong knowledge around of programming/scripting languages (ie. Python, Bash, Powershell, Go, etc.).
    • Ownership and collaboration with attitude to help other succeed
    • Strong interpersonal skills
    • A can-do attitude and sense of urgency for a high growth/fast paced environment
    • Proven track record of owning a complex technical project from inception to completion.
    • Software Engineers looking to get into SRE/Devops  encouraged to apply.

 

Education and Experience

 

    • Minimum 5+ years industry experience.
    • BS in Computer Science or equivalent experience
    • Curious mind, wanting to learn new technologies and share with others.
    • The ability to think outside of the box to resolve issues and create long lasting solutions
    • Firm understanding of networking concepts and technologies
    • Firm understanding of SQL and NoSQL database concepts
    • Experience in fault tolerant system design

 

What do we offer?

 

    • Healthcare insurance: We provide medical, dental, and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
    • Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
    • 401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.
    • Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study, or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.
    • Recognition: We’re big on kudos for a job well done. Our employee recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.
$109,000 - $140,000 a year

The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.

Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

Local cost of living assessments are done for each new hire at the time of offer.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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