Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.
🏢 About Geotab
Geotab is a global leader in IoT and connected transportation, certified as a “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
🎯 The Role
We are seeking a Site Reliability Engineer who will provide escalated engineering support and timely response to service disruption of core software applications (e.g. MyGeotab). If you love technology, and are keen to join an industry leader — we would love to hear from you!
✅ Key Responsibilities
As a Site Reliability Engineer your key area of responsibility will be providing escalated engineering support, maintaining production servers, and facilitating the restoration and maintenance of normal service operations.
You will need to work closely with development teams and team members across all levels of the organization.
To be successful in this role you will be a strong team player with an entrepreneurial mindset, excellent communication skills, and the ability to work well under pressure in a fast-paced environment.
In addition, the successful candidate will have strong troubleshooting and analytical skills with experience in automation, system testing, and monitoring infrastructure.
Effectively communicate technical solutions to customers during service disruptions.
Troubleshoot production issues and coordinate with development teams to implement fixes.
Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture.
Implement automation tools and frameworks to streamline routine tasks.
Conduct system tests for security, performance, and reliability.
Assist in long-term strategic planning to ensure server capacity meets current and future requirements.
Recommend design enhancements for improving reliability, security and processes.
Maintain supporting documentation for areas of expertise.
Monitor servers proactively using a combination of tools to ensure high availability and superior SLAs.
Plan and execute routine maintenance tasks.
Conduct post-incident reviews and identify areas of improvement for long term reliability.
Participate in a 24x7 on-call rotating schedule.
📌 Required Qualifications
1-3 years experience in Server Operations/DevOps/SRE or a similar role.
Post-secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field.
Strong troubleshooting skills with a systematic problem-solving approach and experience with Powershell, Python, SQL, and Linux-based systems.
Excellent verbal and written communication skills with the ability to engage across all levels of the organization and communicate technical solutions effectively.
Highly organized with strong analytical skills, able to manage multiple tasks and respond to fast-changing priorities under pressure.
Entrepreneurial mindset, technical competence in Google Suite, and comfortable working in a fast-paced, flat organization.
🎁 Benefits
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
🛂 Visa & Eligibility
Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.
