Site Reliability Engineer

📋 Job Overview

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale.

🏢 About Runpod

The Reliability team owns the availability, performance, and operational excellence of Runpod’s global platform. While infrastructure teams build the systems, the Reliability team ensures those systems remain resilient, observable, and scalable under real-world production conditions.

🎯 The Role

As a Site Reliability Engineer on the Reliability team, you will focus on ensuring the stability and resilience of Runpod’s distributed platform. You will partner with engineering teams to improve system design, strengthen observability, and prevent incidents before they happen. This role blends software engineering with production operations. You’ll work on reliability frameworks, SLO design, automation, and production hardening, reducing errors and improving performance across different services and infrastructure. This is a high-impact role central to maintaining trust with developers running critical AI workloads on Runpod.

✅ Key Responsibilities

• Reliability Engineering: Define and implement SLIs/SLOs for critical services
• Lead incident response and coordinate cross-team mitigation efforts
• Conduct blameless postmortems and ensure corrective actions are completed
• Perform production readiness reviews for new services and features
• Identify systemic risks and drive preventative improvements
• Observability & Monitoring: Design and improve monitoring, alerting, and dashboards (Prometheus, Grafana, etc.)
• Improve signal-to-noise ratio in alerts and reduce alert fatigue
• Build internal tooling for reliability tracking and reporting
• Improve visibility into GPU performance and distributed systems health
• Automation & Toil Reduction: Automate recurring operational workflows
• Build tools and scripts (Python, Go, Bash) to eliminate manual processes
• Improve deployment safety through automation and guardrails
• Strengthen CI/CD reliability and release processes
• Cross-Functional Reliability Advocacy: Partner with engineering teams to improve system resilience
• Provide guidance on fault tolerance, scalability, and failure handling
• Contribute to architectural discussions with a reliability-first mindset

📌 Required Qualifications

• 5+ years of experience in SRE, Reliability Engineering, or Production Engineering
• Strong Linux systems and Networking expertise
• Experience managing containerized production systems
• Strong understanding of distributed systems and failure modes
• Experience defining and managing SLIs/SLOs
• Proven incident response and postmortem leadership experience
• Strong scripting or programming skills
• Experience with monitoring and alerting systems
• Excellent written communication skills
• Successful completion of a background check

⭐ Desirable Experience

• Experience with GPU infrastructure or AI/ML platforms
• Experience improving reliability in high-growth or large scale environments
• Familiarity with GPU observability tooling
• Experience with Infrastructure as Code
• Experience working in startup environments
• Experience building internal reliability platforms or frameworks

🎁 Benefits

The competitive base pay for this position ranges from $150,000- $200,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Generous medical, dental & vision plans. Flexible PTO- take the time you need to recharge. Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication.

🛂 Visa & Eligibility

Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating a diverse environment and is proud to be an affirmative action employer.