Site Reliability Engineer

📋 Job Overview

Join Novibet as an SRE! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for Technology and thrive in an international GameTech environment, this could be the right opportunity for you.

🏢 About Novibet

Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.

🎯 The Role

At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning. Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.

✅ Key Responsibilities

• Serve as the on-call first responder for platform incidents.
• Lead triage, coordinate with DevOps and Engineering, and drive resolution end to end.
• Own post-incident reviews through to completion — close the root cause, not just the ticket.
• Own the full observability stack: alerting, dashboards, log aggregation, and distributed tracing.
• Define what \"healthy\" looks like for every critical service and enforce those standards.
• Continuously refine alert thresholds to eliminate noise and improve signal quality.
• Systematically reduce the frequency and blast radius of future incidents — not just firefight.
• Analyse trends, track SLI/SLO performance, and identify chronic pain points.
• Drive platform improvements in configuration, architecture, and operational behaviour.
• Identify manual, repetitive operational work and eliminate it.
• Build runbooks, self-healing scripts, and automated remediation tooling.
• Make the whole organisation more resilient, not just the team more efficient.
• Define and track Service Level Indicators and Objectives in partnership with Service Managers.
• Act as the technical voice in reliability commitment conversations.
• Work upstream with Engineers to bake reliability into releases, capacity planning, and load testing.
• Collaborate downstream with DevOps on infrastructure hardening.
• Participate in release planning as a reliability gate before critical deployments.

📌 Required Qualifications

• 3+ years in an SRE, platform engineering, or senior TechOps role.
• Hands-on experience owning an on-call rotation.
• Track record of driving post-incident reviews and delivering on action items.
• Experience in iGaming, fintech, or another regulated 24/7 industry is a significant advantage.
• Calm under pressure — makes good decisions at 3am when things are on fire.
• Ownership-driven — doesn't wait to be asked.
• Analytically curious — wants to understand why things break, not just fix them.
• Cares about making the whole platform better, not just their slice of it.

⭐ Desirable Experience

No specific desirable experience mentioned.

🎁 Benefits

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance: Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🏋️Free access to our in-house gym to keep you energized
• 🚗Alternative Transportation: Shuttle buses & Carpooling options
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

🛂 Visa & Eligibility

No specific visa or eligibility information provided.