Site Reliability Engineer

📋 Job Overview

Lovelace AI is looking for a Site Reliability Engineer to keep our AI-powered applications and infrastructure available, scalable, and fast. You’ll sit between software development and operations, using engineering and automation to keep our systems reliable and to improve them over time.

🏢 About Lovelace

Lovelace is the only provider of enterprise-scale context engines capable of analyzing trillions of real-time data points to create knowledge graphs that are usable by autonomous agents at the speed, scale, and accuracy required for mission-critical analysis. Lovelace’s context engine platform, Elemental, uniquely integrates data ingestion, entity resolution, and graph building into a single pipeline that empower agentic deployments, delivering 1000X the investigative power for complex queries. With its proprietary ground-breaking YottaGraph, Lovelace provides enterprises with real-time, real-world context, enabling agents to understand the impact of global intelligence on enterprise data for unmatched insights with millisecond precision. Founded in 2023 by Andrew Moore, former head of Google Cloud AI, dean of Carnegie Mellon’s School of Computer Science, and first AI advisor for U.S. CENTCOM, Lovelace currently works with some of the largest public and private enterprises in the world.

🎯 The Role

You will be responsible for designing, building, and maintaining the reliability of our AI-powered applications and infrastructure. This includes monitoring, alerting, observability, automation, and incident response to ensure our systems are always available, scalable, and fast.

✅ Key Responsibilities

• Design, build, and maintain monitoring, alerting, and observability so issues are caught and resolved before they reach users
• Lead troubleshooting of complex production issues, deliver root cause analyses (RCAs), and put preventive fixes in place
• Build and maintain automation, build systems (Bazel), and infrastructure as code (Terraform, Ansible, CloudFormation) to remove manual work and improve reliability
• Partner with software engineering teams early in the design of new services so they are scalable, reliable, and resilient from the start
• Participate in on-call rotations to respond to incidents, alerts, and escalations
• Analyze system performance and recommend improvements for scalability, reliability, and efficiency
• Establish and enforce best practices for deployment, monitoring, and incident management to reduce downtime
• Build and maintain internal tools for operations, bug tracking, CI/CD pipelines, and cross-team communication
• Run post-incident reviews and document problems and solutions in a shared knowledge base
• Support vulnerability management, system patching, and security measures that protect service integrity and availability

📌 Required Qualifications

• 5+ years in site reliability engineering, DevOps, systems administration, or a related role
• Proven track record managing complex infrastructure, troubleshooting production issues, and optimizing performance in high-scale environments
• Strong Linux/Unix administration skills and proficiency in scripting languages such as Python, Bash, or Go
• Deep knowledge of cloud platforms (AWS, GCP, Azure) and their services, such as EC2, S3, and Lambda
• Hands-on experience with containerization and orchestration using Docker and Kubernetes
• Proficiency with monitoring and observability tools such as Prometheus, Grafana, Datadog, Dynatrace, or the ELK Stack
• Solid grasp of networking fundamentals (DNS, HTTP, TCP/IP), load balancing, and CDNs
• Experience with CI/CD tools (Jenkins, GitLab CI, CircleCI) and infrastructure automation
• Familiarity with distributed systems and microservices architecture
• Ability to define Service Level Indicators (SLIs) and align work to availability and latency objectives

⭐ Desirable Experience

• Excellent problem-solving, troubleshooting, and analytical skills
• Comfortable balancing development and support responsibilities
• Strong communication and interpersonal skills, with a track record of collaborating across teams
• Experience working on projects that involve business segments

🎁 Benefits

LovelaceAI offers competitive compensation packages, comprehensive benefits. We provide a supportive and inclusive work environment where your skills and expertise can make a significant impact on the safety and security of our communities.

🛂 Visa & Eligibility

No specific visa or eligibility information provided.