Site Reliability Engineer

📋 Job Overview

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

🏢 About Feedzai

With Cloud at its core, the Platform Engineering area supports our product development life cycle, from development through testing and deployment to operations and maintenance, enabling a DevOps way of working. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers. While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 with ultra-low latencies, plus cooperating with other teams towards high performance and reliability. We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.

🎯 The Role

You’ll be part of Feedzai Platform Engineering Performance & Reliability team. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. As part of this team you’ll have the opportunity to manage the complex challenges of scale which are unique to Feedzai Fraud detection mission, while working with talented platform engineers in complexity analysis and large-scale system design, developing the automation, tooling and platforms that support Feedzai top notch cloud service.

✅ Key Responsibilities

• Provide recommendations about capacity allocation considering cost, resilience and performance.
• Work together with product teams to support best practices and drive improvements on systems performance and reliability before and after they go live;
• Development with Go, Python or similar languages;
• Automate all aspects of cloud infrastructure and incident response;
• Develop playbooks related to actionable alerts;
• Participate in incident response, root cause investigation and resolution;
• Maintain and develop our infrastructure as code (IaC) to manage and operate end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup, etc.) in production environments;
• Utilize your experience and problem solving skills to help prevent and investigate production issues.

📌 Required Qualifications

• A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training;
• Programming skills (Go, Python or similar languages);
• 2+ years of experience in data structures, algorithms, programming, asynchronous & multithreaded designs
• 2+ years of experience with building scalable and distributed cloud services
• 2+ years operating production environments
• 2+ years of experience in cross team collaboration within a supportive role
• Self-driven & motivated, with a strong work ethic and a passion for problem solving;
• Systematic problem-solving approach, coupled with effective verbal and written communication skills.
• Experience being oncall.

⭐ Desirable Experience

• Experience with monitoring & Observability stacks such as Grafana and Prometheus;
• Kubernetes, Cloud and Hashicorp experience is valued;
• Knowledge or experience with AWS or GCP.

🎁 Benefits

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

🛂 Visa & Eligibility

Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.