ServiceNow System Administrator

📋 Job Overview

Müller’s Solutions is looking for a detail-oriented and proactive ServiceNow System Administrator to maintain our ServiceNow platform and ensure its optimal performance. In this role, you will be responsible for configuring, monitoring, and supporting the ServiceNow environment, along with ensuring that the platform meets user and business requirements effectively.

🏢 About [Company]

Müller’s Solutions is a company that values talent and passion, offering competitive salary and benefits packages, exciting projects, and an innovative work environment.

🎯 The Role

In this role, you will manage and maintain all aspects of the ServiceNow platform, including system configuration, module updates, and user management. You will also support platform upgrades and new implementations, working closely with stakeholders to assess needs and ensure timely delivery.

✅ Key Responsibilities

• Manage and maintain all aspects of the ServiceNow platform, including system configuration, module updates, and user management.
• Support platform upgrades and new implementations, working closely with stakeholders to assess needs and ensure timely delivery.
• Monitor system performance, identify issues, and implement corrective actions to optimize functionality.
• Develop and maintain documentation for system configuration, administration processes, and user guides.
• Provide technical support for users, troubleshooting issues, and escalating when necessary.
• Stay informed about ServiceNow updates and best practices to recommend improvements and enhancements.

📌 Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years of experience as a ServiceNow Administrator or in a similar role.
• Proficient in ServiceNow module administration, including Incident Management, Change Management, and Asset Management.
• Familiarity with ServiceNow tools and technologies, including workflows, business rules, and script includes.
• Strong problem-solving skills with the ability to troubleshoot technical issues efficiently.
• Excellent time management skills, being able to handle multiple tasks and prioritize effectively.
• Strong communication skills and the ability to work collaboratively with various teams.

⭐ Desirable Experience

• ServiceNow Administrator Certification or related certifications.
• Understanding of ITIL processes and framework.
• Experience with ServiceNow Performance Analytics or reporting tools.
• Knowledge of JavaScript and other programming languages relevant to ServiceNow customization.

🎁 Benefits

Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.

🛂 Visa & Eligibility

No visa or eligibility information provided.