Senior Systems Administrator

📋 Job Overview

AmpThink is a leading provider of technology systems for world-class stadiums and arenas throughout North America. This position is based at the Kia Center in Orlando, FL. We're looking for a hands-on technologist to own the technical operations of two major venues: Kia Center and Camping World Stadium.

🏢 About AmpThink

AmpThink is a leading provider of technology systems for world-class stadiums and arenas throughout North America. We are seeking a Senior Systems Administrator to lead the Orlando infrastructure team's day-to-day technical direction.

🎯 The Role

This is not a pure network administration role. The ideal candidate treats the network as one layer of a larger systems stack that includes compute, virtualization, storage, and the applications running on top of it. This role leads the Orlando infrastructure team's day-to-day technical direction — coordinating priorities, workload, and event-day response — without formal people-management authority.

✅ Key Responsibilities

• Lead the day-to-day technical direction of the Orlando infrastructure team — coordinating priorities, workload, and event-day response.
• Serve as the lead communicator with venue stakeholders — team ownership, event operations, IT staff, and third-party vendors — on all technical matters affecting the network, systems, and event-day readiness.
• Own the full systems lifecycle at the venue: server and hypervisor administration, storage and backup infrastructure, network components, and the integration of new building systems.
• Administer and maintain the venue's compute and virtualization environment (hypervisor hosts, VM lifecycle, storage arrays, backup/replication systems), alongside the underlying multi-layer Cisco Catalyst network.
• Provision, patch, and troubleshoot servers supporting arena applications — ticketing, POS, IPTV, digital signage, Wi-Fi controllers, telephony.
• Participate in project bills of materials (BOMs), development of network and systems strategy for the arena and adjacent parking structure, and technical planning for new initiatives.
• Produce clear technical documentation for delivered systems, including server/compute architecture, network design documents, and sub-contractor requirements.
• Support arena IT initiatives by provisioning and optimizing infrastructure — server and network alike — for each application running on campus.
• Participate in arena support and manage help desk tickets assigned to the infrastructure team, with an emphasis on root-cause resolution.
• Act as the primary technical liaison during live events, coordinating in real time with venue operations and vendor teams to resolve issues quickly.

📌 Required Qualifications

• 3+ years of experience administering servers and systems infrastructure in a technology-based business or engineering firm.
• A technical/IT or engineering degree in a related field; Bachelor's degree preferred.
• Strong working knowledge of enterprise virtualization platforms (e.g., VMware, Nutanix, Hyper-V) and server operating systems (Windows Server and/or Linux).
• Solid working knowledge of Cisco networking (CCNA-level or equivalent hands-on experience).
• Ability to work in a high-pressure, multi-priority environment with competing personalities and deadlines.
• Strong organizational skills and the ability to diagnose and articulate solutions across the full stack — server, storage, virtualization, and network.
• Excellent communication skills, including the ability to lead stakeholder conversations and translate technical detail for non-technical audiences.
• Comfort with scripting/automation (PowerShell, Python, or similar) for operational efficiency.
• Capability to multi-task and respond to change effectively and positively.
• A passion for learning and continuous education across emerging systems and infrastructure technologies.
• Comprehensive knowledge of IT systems and how they function together.

⭐ Desirable Experience

• CCNP certification or equivalent advanced networking knowledge.
• Experience leading technical teams in high-stakes environments.
• Previous work in stadium or arena technology operations.

🎁 Benefits

AmpThink offers benefits which include 3 weeks of paid leave per year, 8 paid holidays, health insurance (PPO) premium paid in full for employees, and a Simple IRA retirement savings plan which matches dollar for dollar up to 3% of employee's annual salary. Our AmpForce program allows employees to use 3 paid workdays to work for a charity or non-profit of their choice.

🛂 Visa & Eligibility

Mandatory background and drug screening required.