Senior Software Engineer, Infrastructure

📋 Job Overview

As a member of the infrastructure team, you’ll play a key role in maintaining a high bar for reliability. Our customers depend on our systems being operational, as downtime can directly lead to lost revenue. You’ll be responsible for the infrastructure powering the entire product, from event ingestion, API services, alerting, invoicing, and everything in between.

🏢 About Orb

We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

🎯 The Role

In this role you will:

• Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
• Improve observability and operability of our systems
• Build performance-critical, user-facing infrastructure (eg. real-time event processing)
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to ensure we build reliable product features
• Learn from a talented peer group, and share your expertise

✅ Key Responsibilities

• Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
• Improve observability and operability of our systems
• Build performance-critical, user-facing infrastructure (eg. real-time event processing)
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to ensure we build reliable product features
• Learn from a talented peer group, and share your expertise

📌 Required Qualifications

• You think deeply about edge cases, failure modes, bottlenecks, etc
• You have a knack for investigating and debugging tricky errors and performance issues
• You enjoy building scalable infrastructure for a high-growth product
• You can effectively mentor fellow engineers on best practices (observability, rollout strategies, risk mitigation, etc)
• You have 5+ years of experience in software engineering, and you’ve worked in in the infrastructure domain for 4+ years

🎁 Benefits

Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options

🛂 Visa & Eligibility

Equal Opportunity Employer. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.