Senior Software Engineer, DevOps

📋 Job Overview

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

🏢 About Muck Rack

We’re looking for a collaborative, self-motivated Senior DevOps Engineer to join our DevOps team.

🎯 The Role

As a Senior DevOps Engineer, you’ll help enable the broader engineering organization to do high-impact work by building and improving the infrastructure, tooling, and deployment systems they rely on every day. You’ll contribute to the development of standardized infrastructure and “paved paths” that make it easier to provision, deploy, and operate services reliably at scale.

✅ Key Responsibilities

• Build, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiency
• Bring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teams
• Manage and evolve cloud infrastructure on AWS, including compute, networking, and storage systems
• Improve observability, monitoring, and incident readiness across production systems
• Participate in a shared on-call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidents
• Mentor teammates and share knowledge to improve engineering practices and operational maturity across the organization

📌 Required Qualifications

• 5+ years of experience in DevOps, infrastructure, or platform engineering roles
• Strong hands-on experience with Kubernetes in production environments
• Experience with infrastructure-as-code tools such as Terraform
• Solid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route53)
• Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, CircleCI, Jenkins, or Argo CD
• Experience working with containerized systems such as Docker and containerd
• Familiarity with cloud security best practices and modern approaches to securing infrastructure, including shift-left principles
• Experience operating and scaling high-traffic systems and large-scale data platforms in production environments
• Strong problem-solving skills and a methodical approach to debugging and system design
• Ability to communicate clearly with both technical and non-technical stakeholders in a distributed environment

⭐ Desirable Experience

• Experience improving developer workflows and reducing friction in deployment and infrastructure processes
• Familiarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and Karpenter
• Experience enhancing observability through monitoring, alerting, and logging systems
• Experience contributing to infrastructure documentation and internal enablement efforts
• Interest in continuously evaluating and adopting new technologies where they provide clear value

🎁 Benefits

Remote Work, Forever

• Fully distributed team with a permanent remote setup
• Home office stipend, phone and internet reimbursement, coworking membership
• Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
• 100% premium coverage for individuals on high-deductible plans
• 24/7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays with the option to swap for personal days
• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion
• Bi-annual performance reviews, team workshops, and leadership training
• Unlimited access to Coursera and O’Reilly
• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives
• Agile, founder-led company focused on collaboration and innovation
• Trusted by 3,000+ companies worldwide

🛂 Visa & Eligibility

We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply.