Senior Site Reliability Engineer, Observability

Job Overview

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We’re looking for a Observability, Site Reliability Engineer to improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.

Key Responsibilities

• Join our newly formed Observability team responsible for ensuring engineers across Webflow have the tools, data, and practices they need to understand the health and performance of the Webflow application and our hosting services.


• Own and evolve Webflow's observability stack, including OpenTelemetry, and Datadog, to provide reliable, actionable metrics, traces, and logs across our services.


• Regularly dive into the main Webflow application in TypeScript, Node, or Go to better debug (and sometimes fix) behavior in production.


• Continuously raise the bar on observability practices by driving adoption of SLOs, distributed tracing, and structured logging throughout engineering.


• Build and maintain AI-powered agents and automation that help engineers surface insights faster, reduce alert fatigue, and accelerate incident resolution.


• Guide and empower engineers on other teams to instrument their services effectively and introduce new features into production with confidence.


• Participate in and continuously improve on-call and incident response processes, with a focus on making observability data the foundation of faster, more effective responses.


• Reduce toil by automating common observability workflows to keep the rest of engineering working smoothly with fewer interruptions.


• Partner effectively with engineering teams to define, implement, and improve ob

Required Qualifications

• BS / BA college degree or relevant experience


• Business-level fluency to read, write and speak in English