Tyk is a leading API Management Platform.
The internet started by connecting mainframes, by the end of the 20th century 600m desktop and laptop computers exchanged email and web-traffic.
Today …
Job Overview
At Tyk, we’re obsessed with building software that solves problems. We count on our Site Reliability Engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions.
Key Responsibilities
Lead hands-on maintenance and optimization of our global Cloud platform within SL(A/I/O)s you'll help define
Collaborate to shape SRE strategy, then translate into actionable technical plans coordinated through SCRUM
Identify reliability issues, drive root cause analysis, and implement solutions alongside your squad
Lead performance tuning and fault finding through analysis of OS and application metrics
Design and implement automation for common operational tasks and cloud-operations workflows
Develop proactive alerting, monitoring roadmap, and relevant dashboards; define and track KPIs
Participate in on-call rotation, ensuring effective incident response and resolution within SLAs
Conduct blame-free postmortems, document findings, and maintain operational runbooks
Drive multi-region and multi-cloud platform expansion with focus on scalability and automation
Optimize infrastructure performance and cost efficiency without impacting service delivery
Engage with commercial teams on growth plans and translate into technical SRE strategies
Coordinate penetration testing through provider liaison, technical setup, and environment configuration
Champion continuous improvement across processes, communication, and team practices
Model excellence in software design and knowledge sharing
Plan and execute software upgrades to enhance cloud services
Required Qualifications
Experience in an SRE role
Strong knowledge of cloud technologies and SLA SLO SLI management
Excellent communication and leadership skills
Ability to analyze and improve operational processes and performance metrics
Experience in software design, automation, and root cause analysis
On-call support experience and customer-focused mindset
Collaborative attitude with commercial and technical teams
Launching and operating production Kubernetes clusters
Designing and operating infrastructure on AWS and other providers
Operating MongoDB (or other document database) clusters
Operating Redis (or other key-value storage) clusters
Administering Linux servers
Operating Prometheus and Grafana
Operating logging collection and analysis system
Participating in the on-call rotation (4:00am - 16:00pm UTC)
Common networking protocols (DNS, TCP/IP, HTTP, TLS, UDP)
Proactive, energetic, innovative and change oriented
A desire to lead/mentor a team
About Tyk
Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!).
Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.
Benefits
Here’s why you should join us:
Everyone has unlimited paid holidays.
We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
Employee share scheme
Generous maternity and paternity leave
Volunteering Days
Employee Wellbeing platform
We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!
Our values tell the story of Tyk - here’s how:
It’s ok to screw up!
We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!
