Senior Site Reliability Engineer

📋 Job Overview

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better. We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value. Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem. We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

🏢 About Tempo Software

Tempo Software is a global company that provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. We are trusted by over 30,000 customers, including a third of Fortune 500 companies, and are the #1 time management add-on for Jira. Our mission is to help organizations work smarter, not harder, by enabling modern teams to deliver from first vision to value.

🎯 The Role

As a Site Reliability Engineer, you’ll join our team in building the infrastructure needed to support the rest of our engineering department. You’ll help to create stable, highly available, cost-efficient and extensible solutions. We’re looking for an experienced professional and a great team player who is excited to learn. Working within the European Site Reliability Engineer team that takes care of several Tempo products, you’ll also be a member of the bigger Global Site Reliability Engineer team that is responsible for developing the core designs and standards.

✅ Key Responsibilities

• Design, implement, and maintain our infrastructure using best practices
• Create and support CI/CD pipelines
• Deploy enterprise-scale projects on AWS
• Work with latest technologies like Kubernetes
• Automate key processes, including build, release, and monitoring (alerting and observability), for both infrastructure and products
• Design and execute technical solutions that improve speed and quality
• Monitor system performance and troubleshoot issues
• Participate in the on-call rotation to support our applications
• Collaborate with team members and other staff
• Ensure security and compliance requirements are met

📌 Required Qualifications

• 5+ years of relevant work experience
• Strong experience with Kubernetes, Docker, Git, Linux, Bash, Terraform is a must
• Confidence working with monitoring and alerting systems
• Experience in deployment of complex software solutions in a cloud environment
• Proficiency with AWS or other cloud-hosted services
• Solid understanding of software design patterns
• Able to learn quickly and pick up new technologies
• Highly analytical with a passion for finding solutions to tough problems
• Responsible, proactive, positive and honest
• Comfortable with giving and receiving feedback
• Cares about the tasks’ context and the larger goal, versus just checking off requirements
• Soliciting input from appropriate stakeholders when making project decisions
• Excellent communication and collaboration skills

⭐ Desirable Experience

• Experience with Helm, FluxCD, GitHub Actions, Ansible, Datadog
• Experience with supporting Java/Kotlin apps
• Experience with developing for Atlassian ecosystem

🎁 Benefits

• Impact: Work on meaningful products that empower enterprise users and improve productivity.
• Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.
• Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.
• Growth: Opportunities for professional development, including conferences, courses, and mentorship.
• Remote First work environment
• Great benefits including health, dental, vision and savings plan.
• Perks such as training reimbursement, WFH reimbursement, and more.
• Diverse and dynamic teams with challenging and exciting work.
• An opportunity to have a real impact on our business.
• A great range of social activities (both in person and virtual).
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program
• And so much more!

🛂 Visa & Eligibility

Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.