Senior Site Reliability Engineer

📋 Job Overview

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

🏢 About ShiftKey

ShiftKey is a healthcare technology company running two products: a SaaS platform and a two-sided marketplace platform, both operating under strict regulatory requirements. We're looking for a Senior SRE to take ownership of reliability on the marketplace side - joining an existing, experienced team and contributing your own Senior SRE expertise, not rebuilding the function from scratch.

🎯 The Role

This is a role for someone who wants meaningful autonomy and is comfortable being one of the more senior technical voices in the room from week one, not someone looking for a well-worn path with heavy oversight.

✅ Key Responsibilities

• Taking ownership of reliability, availability, and operational health for a regulated healthcare marketplace platform.
• Mentoring a mid-level engineer and helping shape what the reliability function looks like as it grows back out.
• Working across cloud infrastructure, container orchestration, and infrastructure-as-code to keep a regulated platform both reliable and auditable.
• Writing production automation - scripting is a real, daily part of this job.
• Partnering closely with a sibling engineering team that has been informally supporting this platform, with the goal of making that support unnecessary.

📌 Required Qualifications

• Substantial hands-on experience running production infrastructure in the cloud, including container orchestration and infrastructure-as-code, at a level where you can debug real incidents under pressure, not just follow a runbook.
• Strong scripting/automation ability in at least one general-purpose language.
• Demonstrated ability to operate with significant autonomy, including making and defending judgment calls without constant management oversight.
• Experience mentoring other engineers.

🎁 Benefits

• A high-growth, friendly, and engaging work environment with opportunities for career development.
• Additional vacation days for better work-life balance.
• Modern office in Warsaw’s Powiśle district with Vistula River views, recreational facilities, and great nearby restaurants.
• Thoughtfully designed private medical package to take care of what matters most.
• Sports card to fuel your active lifestyle.
• Life and accident insurance for peace of mind.

🛂 Visa & Eligibility

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.