Senior Site Reliability Engineer

📋 Job Overview

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Site Reliability Engineer to join our team, and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.

🏢 About IXL Learning

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity.

🎯 The Role

You will work with your team to master a variety of production technology stacks and take responsibility for site performance, uptime and scalability. You will develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product, and identify technical problems and develop solutions.

✅ Key Responsibilities

• Work with your team to master a variety of production technology stacks
• Take responsibility for site performance, uptime and scalability
• Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
• Identify technical problems and develop solutions
• Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers
• Build and propose architecture changes that will make our products more scalable and reliable
• Develop tooling for deployment and release processes

📌 Required Qualifications

• Bachelor's or advanced degree in computer science or a related discipline
• 6+ years of professional hands-on software engineering or site reliability experience
• Experience with at least one object oriented programming language like Java, C++, C
• Experience with at least one scripting language like Python, Bash, Perl
• Public cloud provider experience (AWS or GCP is a plus)
• Experience with containerized cloud solutions utilizing Docker and Kubernetes
• Experience with common service technologies like web servers, message queues, load balancers, and databases
• Fluency in observability tools and methodologies
• Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
• Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
• Flexibility about work hours and being on call
• Strong communication and time management skills

🎁 Benefits

Competitive salary and benefits package.

🛂 Visa & Eligibility

IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.