Senior Reliability Engineer (AWS/Python)

Job Overview

Truelogic is seeking a Senior Reliability Engineer (AWS/Python) to join our dynamic team. This technology position focuses on operating, observing, and improving the reliability of distributed systems running on AWS and Kubernetes. The role emphasizes observability, operational maturity, and automated responses to system behavior.

Key Responsibilities

• Design, implement, and continuously improve observability strategies across services, including metrics, logs, traces, alerts, and dashboards.


• Focus on understanding system behavior in production, identifying failure modes, performance bottlenecks, and reliability risks.


• Evolves and maintains shared AWS CDK and CDK8s constructs, with emphasis on observability, autoscaling, and operational safeguards.


• Maintains and operates core platform components such as VPC, EKS clusters, RDS, OpenSearch, and MSK.


• Operates and enhances Kubernetes cluster addons such as ingress controllers, cert-manager, autoscalers, and monitoring, logging, and tracing stacks.


• Defines and maintains SLIs, SLOs, and alerting strategies that clearly distinguish between symptoms, root causes, and actionable operational events.


• Improves automated operational responses, including autoscaling, self-healing mechanisms, and runbook-driven remediation.


• Ensures high reliability through structured alerting systems (Prometheus, CloudWatch), noise reduction, alert quality improvements, and recovery mechanisms.


• Collaborates with engineering teams to investigate production incidents, perform root cause analysis, and drive long-term reliability improvements.


• Owns CI/CD pipelines for Infrastructure as Code (IaC) and observability-related platform components.


• Applies Site Reliability Engineering (SRE) principles—including observability-first design, error budgets, and operational readiness—to shared platform services.


• Supports IAM roles, secrets management, and tenant isolation best practices.

Required Qualifications

• 5+ years of experience in Site Reliability Engineering, Platform Engineering, or Infrastructure roles.


• Strong experience in observability operations, including defining metrics, logs, traces, dashboards, alerts, and reliability indicators.


• Hands-on experience with AWS services such as VPC, IAM, RDS, MSK, S3, and CloudWatch, as well as Kubernetes components like Helm, RBAC, and ServiceAccounts.


• Fluency in Python and experience with Infrastructure-as-Code using AWS CDK, CDK8s, or equivalent frameworks.


• Strong understanding of Prometheus, Grafana, alert tuning, alert fatigue reduction, and incident-driven monitoring improvements.


• Experience improving existing systems rather than building greenfield infrastructure, with a focus on operational excellence and system reliability.


• Proven track record of using observability data to drive automation, scaling decisions, and operational improvements.


• Experience designing reusable infrastructure or observability patterns, or contributing to internal developer or platform tooling.


• Experience supporting Spark on Kubernetes, Argo, or Kafka-based batch pipelines (nice to have).

About Truelogic

At Truelogic, we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.

Benefits

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive.


• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD.


• Paid Time Off: We value your well-being with policies that ensure you have time to unwind and recharge.


• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done.


• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.