We are looking for an experienced Senior Network & Security Engineer / Senior Network Consultant to provide onsite network and security consultancy and technical support within a large enterprise environment. The successful candidate will be responsible for managing, maintaining, troubleshooting, and supporting enterprise network infrastructure across L1, L2, and L3, while working within an ITIL framework. The role may require after-hours and weekend support, including remote or onsite assistance outside normal working hours.
🏢 About Blackstone EIT
Blackstone EIT is a company that provides IT and engineering solutions, focusing on delivering high-quality technical support and consultancy services to enterprise clients.
🎯 The Role
The Senior Network & Security Engineer / Senior Network Consultant will provide onsite network and security consultancy and technical support within a large enterprise environment. The role involves managing, maintaining, troubleshooting, and supporting enterprise network infrastructure across L1, L2, and L3, while working within an ITIL framework.
✅ Key Responsibilities
Manage and maintain network infrastructure within a large enterprise environment.
Provide L1, L2, and L3 network troubleshooting and technical support.
Diagnose and resolve complex network connectivity and performance issues.
Monitor network infrastructure and proactively identify potential issues.
Support network and security infrastructure to ensure availability, reliability, and performance.
Perform network configuration, maintenance, and troubleshooting activities.
Work within established ITIL processes and service management frameworks.
Collaborate with technical teams and stakeholders to resolve network and security incidents.
Provide technical consultancy and recommendations for network and security improvements.
Support incident resolution, escalation, and root-cause analysis.
Maintain technical documentation and troubleshooting records.
Support network monitoring activities, including the use of ManageEngine or similar monitoring tools where applicable.
Provide support outside normal working hours, including after-hours and weekends, when required.
Provide remote or onsite technical support based on operational requirements.
📌 Required Qualifications
Bachelor’s or Master’s degree in Computer Engineering, Communications Engineering, Computer Science, Information Technology, or a related field.
Minimum 5–7 years of hands-on experience managing and maintaining large enterprise network environments.
CCNP certification is mandatory.
Strong experience in enterprise networking and network troubleshooting.
Proven ability to provide L1, L2, and L3 network support.
Experience working within an ITIL framework.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder-management skills.
Ability to work onsite in the UAE for the full 1-year consultancy engagement.
Flexibility to provide support outside normal working hours, including weekends, when required.
⭐ Desirable Experience
CCIE
Fortinet NSE
F5 Certified BIG-IP Administrator
CISSP
Penetration Testing experience.
Experience with ManageEngine monitoring tools.
Previous experience supporting UAE Government / Public Sector customers is highly preferred.
🎁 Benefits
Competitive
🛂 Visa & Eligibility
Ability to work onsite in the UAE for the full 1-year consultancy engagement.
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