Reporting to the Regional Data Centre Operations Director, EMEA, the Senior Manager, IT Infrastructure will lead the deployment, operation and continuous improvement of IT infrastructure across Volta's AI factories in EMEA. You will oversee highly available, secure and scalable compute, network and facilities-adjacent technology services across multiple data centre campuses. The role combines strong technical expertise with operational leadership, commercial judgement, vendor management and the ability to run infrastructure programmes at scale. You will lead the IT infrastructure site teams, set operational standards, drive automation and make sure IT infrastructure services meet demanding requirements for availability, performance, security, capacity and cost efficiency.
🏢 About Volta
Volta is the category-defining, fully vertically integrated AI infrastructure platform – from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute™: AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds.
🎯 The Role
Reporting to the Regional Data Centre Operations Director, EMEA, the Senior Manager, IT Infrastructure will lead the deployment, operation and continuous improvement of IT infrastructure across Volta's AI factories in EMEA. You will oversee highly available, secure and scalable compute, network and facilities-adjacent technology services across multiple data centre campuses. The role combines strong technical expertise with operational leadership, commercial judgement, vendor management and the ability to run infrastructure programmes at scale. You will lead the IT infrastructure site teams, set operational standards, drive automation and make sure IT infrastructure services meet demanding requirements for availability, performance, security, capacity and cost efficiency.
✅ Key Responsibilities
Own the deployment, operation, maintenance and lifecycle management of large-scale data centre IT infrastructure across EMEA
Lead infrastructure operations across compute, storage, networking and platform services, as designed by Volta's CTO organisation
Define standards for resilient, secure and repeatable infrastructure deployments
Ensure Volta's IT infrastructure and site teams, both insourced and outsourced, are ready to support high-availability services
Partner with the CTO architecture team, operations engineering, security, facilities and product teams to align infrastructure capabilities with business requirements
Oversee Volta's providers and integrators, holding them to strict KPIs and making sure customer SLAs are fully met
Oversee the operational readiness and performance of data centre IT infrastructure environments
Establish and maintain processes for installation, maintenance, upgrades, decommissioning and asset lifecycle management of Volta's AI platforms
Ensure effective capacity planning for network connectivity, infrastructure and hardware availability
Manage incident, problem, change and event management processes for IT infrastructure services
Lead or support large-scale event response, service restoration, root cause analysis and corrective action programmes
Maintain operational documentation, playbooks, escalation procedures and disaster recovery plans for IT infrastructure
Ensure infrastructure environments are audit-ready and meet regulatory, contractual and internal control requirements
Set service-level objectives, KPIs and operational health metrics for IT infrastructure services, including for partners and providers
Drive improvements in uptime, mean time to detect, mean time to recover, change success rate, capacity utilisation and operational risk
Ensure IT infrastructure supports business continuity, disaster recovery, backup, replication and recovery testing requirements
Promote a culture of resilience engineering, preventative maintenance and continuous improvement
Contribute to and review the EMEA technical risk register, making sure mitigation plans are documented, prioritised and delivered
Reduce manual intervention through automation and standardised tooling where relevant
Define IT engineering and operational standards for repeatable deployments across multiple sites and regions
Use data and operational metrics to identify bottlenecks, recurring failures, capacity risks and opportunities to optimise
Establish effective governance for IT infrastructure changes, technology standards and platform roadmaps
Promote a generative safety culture, inclusive leadership, operational discipline and knowledge sharing
Hire, lead, develop and retain a high-performing team
Define team structures, responsibilities, career paths, performance expectations and succession plans
Build strong partnerships with your main internal customers: the CTO organisation and the service owners
Communicate technical risks, investment needs, service performance and operational priorities clearly to senior leadership
Coordinate with vendors, contractors, managed service providers and hardware manufacturers
Contribute to infrastructure operating and capital expenditure planning
Manage supplier relationships, SLAs, contracts, procurement activity and vendor performance
Identify opportunities to reduce total cost of ownership without compromising availability, security or service quality
Track budgets, forecasts, resource utilisation and programme benefits
🎁 Benefits
United Kingdom £0 • Offers Equity
EMEA €134K – €169K • Offers Bonus
The posted range reflects the typical compensation for this role. Actual compensation is based on market rate, factoring in qualifications, experience, location, and the value you bring - while ensuring fairness and consistency across our organization. Eligible employees also receive a total rewards package, including a discretionary bonus, equity awards, and comprehensive benefits.
