Senior IT System Administrator

📋 Job Overview

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do.

🏢 About NerdWallet

The Senior IT Systems Administrator at NerdWallet is responsible for maintaining the stability, scalability, and security of the organization's technology infrastructure. They will be involved with the design, configuration, and maintenance of key IT systems, including corporate identity, endpoint management, security, networking, and cloud platforms. Additionally, they will evaluate emerging technologies to enhance efficiency and provide strategic guidance to peers and management on infrastructure-related initiatives.

🎯 The Role

This role reports to the Manager, IT.

✅ Key Responsibilities

• Identity platform (Okta) administration; SSO, authentication, and access controls
• User lifecycle management automation; onboarding and offboarding of users, devices, and application access
• Maintenance of corporate IT infrastructure, including networks, servers, firewalls, applications, and cloud services (AWS, Azure, GCP)
• Endpoint management and configuration (Jamf, Intune), including security policy, patching, and vulnerability remediation
• SOX auditing and compliance enforcement across IT infrastructure processes and procedures
• Build and expand automation across IT operations, using both code and no-code tools, to reduce manual toil and improve consistency at scale
• Identify opportunities to apply AI and machine learning to reduce operational burden and improve decision-making
• Evaluate and adopt emerging tools and technologies that enhance identity management, endpoint security, and overall IT infrastructure efficiency
• Create and maintain high-quality technical documentation (runbooks, SOPs, end-user guides)
• Collaborate with Security, DevOps, HR, and other teams to identify and execute infrastructure improvements
• Assist IT leadership with special projects that may involve handling sensitive data, internal investigations, or strict confidentiality requirements

📌 Required Qualifications

• Associate or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Proficiency with network infrastructure/troubleshooting, and AWS experience
• Proven experience with enterprise-scale implementations of the following:
• IdP/SSO concepts (SAML/OAuth), provisioning (SCIM/JIT), and platform administration (Okta)
• MDM platform administration (Jamf, Intune)
• Functional understanding of the following:
• Security principles (least privilege, secure design, data protection)
• Automation using code and no-code tools (Okta Workflows, webhooks, APIs, AWS Lambda/Cloud Functions, Python, Bash/ZSH, PowerShell)
• Infrastructure as Code (Terraform) and version control (Git, GitHub)
• Cloud concepts (IaaS, public cloud) and platform administration
• Strong technical verbal and written skills and ability to produce and maintain high-quality technical documentation
• Ability to build a project plan and carry it to completion without oversight
• Experience with change management and helping to define team processes, procedures, and best practices
• Excellent teamwork, communication, and interpersonal skills

⭐ Desirable Experience

• Experience scaling IT systems and infrastructure through periods of significant organizational growth and change (e.g. M&A)
• Demonstrated use of AI tools or AI-assisted approaches to solve real-world IT and business problems
• Experience implementing compliance controls (e.g., SOX) and security standards (e.g., NIST, ISO)
• IT certifications in System Administration, Security, Networking, or related fields

🎁 Benefits

What we offer:
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with 4% company match

🛂 Visa & Eligibility

This role will be remote (based in the U.S.).
We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.