Senior Infrastructure Engineer

Job Overview

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

Technology Operations is responsible for the management and technical support of our corporate and product platforms and infrastructure. We play a critical role guiding and supporting the engineering functions to deliver critical strategic technology initiatives, programs, and large projects across the division. We provide major incident management and empower the business and engineering functions with the data and insights they need to make critical infrastructure decisions.

In addition to the above, the Level 2 support team bridges the gap between first line support and the other engineering and management teams. Managing the platforms they cover, providing an escalation point for support and improving the services provided for our end users.

Role Purpose

As a Senior Infrastructure Engineer, you’ll take ownership of key infrastructure components, lead technology estate management, and drive cloud architecture initiatives. You’ll mentor junior team members, contribute to strategic projects, and collaborate across IT and DevOps.

Core Responsibilities

• Manage a virtual Apple or Windows estates (AWS / AZURE etc)
• Design/Build/Support automation solutions.
• Design and implement cloud infrastructure using Terraform/Bicep.
• Build secure environments (e.g., Bastion access, VDI redesign).
• Lead systems integration efforts across SaaS platforms.
• Support incident response and root cause analysis.
• Collaborate with DevOps and Engineering on automation and IaC.
• Mentor junior engineers and contribute to team knowledge sharing.

Essential Skills and Experience

• Advanced proficiency in Endpoint Management (Jamf Pro, Intune).
• Strong scripting and automation skills in Python, Bash, and IaC tools (Terraform, Bicep).
• Solid experience with cloud infrastructure (AWS, Azure), including VMs, networking, and IAM.
• Proven ability to design and implement secure environments (e.g., Bastion, VDI).
• Experience with systems integration (Slack, Teams, Atlassian, etc).
• Familiarity with monitoring and logging tools (CloudWatch, Datadog).
• Understanding of patching, OS upgrades, and endpoint lifecycle management.
• Problem-solving skills: Proactive identification of issues and solution development.
• Mentorship: Ability to guide and develop junior team members.
• Cross-functional collaboration: Works effectively with DevOps, Engineering, and Service Delivery teams.
• Project ownership: Leads infrastructure projects with minimal supervision.

About the Team

The Level 2 support team bridges the gap between first line support and the other engineering and management teams. They manage the platforms they cover, providing an escalation point for support and improving the services provided for our end users.

Benefits

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded.
• Life Insurance
• Enhanced Pension Contributions - Includes an enhanced matching contribution
• 24/7 Employee Assistance Program (EAP)

Application Information

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

1. Initial Screening - A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview - A virtual session conducted via Microsoft Teams, where you engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview - A conversation focused on team dynamics, collaboration style, and any final questions. This may involve cross-functional peers or leadership.

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

If you think you have what it takes and more, then we'd love you to apply for the opportunity.

Apply for this job