Senior Engineering Manager, Infrastructure

📋 Job Overview

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: $10 billion+ generated by creators since Patreon's inception, 100 million+ free memberships for fans who may not be ready to pay just yet, and 25 million+ paid memberships on Patreon today. We are looking for a Senior Engineering Manager to lead the Infrastructure team, which is responsible for Patreon’s Infrastructure. The team’s mission is to keep Patreon's engineering org fast and reliable.

🏢 About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: Put Creators First | They’re the reason we’re here. When creators win, we win. Build with Craft | We sign our name to every deliverable, just like the creators we serve. Make it Happen | We don’t quit. We learn and deliver. Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide.

🎯 The Role

You'll own the roadmap and execution across the platform, balancing \"keep the site up\" reliability work with \"make every engineer faster\" investment.

✅ Key Responsibilities

• Manage and grow ICs; own hiring, performance, and career development for your org.
• Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and the Production Readiness Reviews (PRR).
• Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery

📌 Required Qualifications

• 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
• Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
• Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
• Comfort operating scalable production systems with high availability and performance requirements

⭐ Desirable Experience

• Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
• Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails.

🎁 Benefits

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

🛂 Visa & Eligibility

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.