Senior DevOps Engineer

📋 Job Overview

TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. We are where innovation meets purpose; and where your career can meet purpose as well. We are looking for a Senior DevOps Engineer to join the Infrastructure Team. We encourage you to apply and take the first step in joining our dynamic and impactful company.

🏢 About TheIncLab

Founded in 2015, TheIncLab (TIL) is the first human-centered artificial intelligence (AI+X) lab. We engineer complex, integrated solutions that combine cutting-edge AI technologies with emerging systems-of-systems to solve some of the most difficult challenges in the defense and aerospace industries. Our work spans diverse technological landscapes, from rapid ideation and prototyping to deployment. At TIL, we foster a culture of relentless optimism. No problem is too hard, no project is too big, and no challenge is too complex to tackle. This is possible due to the positive attitude of our teams. We approach every problem with a yes attitude and focus on results. Our motto, demo or die, encompasses the idea that failure is not an option. We do all of this with a work ethic rooted in kindness and professionalism.

🎯 The Role

As a Senior Software Engineer, you will support core DevOps responsibilities with a strong emphasis on Kubernetes Administration and Site Reliability Engineering (SRE), deployment, ensure system uptime, performance, and observability across environments. This includes managing CI/CD pipelines, cloud infrastructure, and production operations, with a mindset oriented towards reducing toil and driving continuous improvement.

✅ Key Responsibilities

• Collaborate with developers and QA to create reliable deployment paths from local dev to production.
• Manage self-hosted GitLab instances and ensure secure, performant operation.
• Build, maintain, and improve CI/CD pipelines using GitLab CI/CD or similar tools.
• Automate infrastructure provisioning, deployment, and maintenance using Terraform, Ansible, Helm, or related technologies.
• Collaborate with developers and QA to create reliable deployment paths from local dev to production.
• Implement infrastructure-as-code practices across environments (e.g., AWS, Kubernetes, bare-metal).
• Design and implement monitoring, alerting, and observability systems to maintain high availability and performance.
• Respond to incidents, lead root cause analysis, and implement preventive measures.
• Establish and evolve SLOs/SLIs to ensure measurable system reliability.
• Participate in on-call rotation and help build automation to reduce the need for human intervention.
• Drive capacity planning, performance tuning, and cost optimization initiatives.
• Promote and install helm packages to the appropriate production environment.
• Triage Environment specific issues and support cross functional communication.
• Implement and enforce security best practices across infrastructure (IAM, RBAC, least privilege, etc.).
• Design configuration management systems across environments.

📌 Required Qualifications

• 5+ years in DevOps, SRE, or Infrastructure Engineering roles.
• Hands-on experience and proficiency with AWS services (EC2, S3, RDS, VPC, IAM, etc.) and infrastructure automation (Terraform, Ansible, or similar).
• Experience deploying and managing infrastructure using, Helm, Kubernetes, Terraform and/or Ansible.
• Solid knowledge of Linux system administration.
• Strong skills in Windows system administration environments.
• Proven experience managing and automating GitLab, including CI/CD pipelines.
• Proficiency in at least one programming or scripting language (Python, Bash, etc.).
• Experience implementing monitoring, logging, and alerting solutions (CloudWatch, Datadog, CloudTrail).
• Solid understanding of networking, security best practices, and high-availability system design.
• Familiarity with version control systems (Git) and GitLab workflows.
• Strong troubleshooting and incident response skills, with a focus on automation and root cause analysis.

⭐ Desirable Experience

• AWS certification or equivalent practical experience.
• CKA Kubernetes certification or equivalent practical experience.
• Knowledge of cloud cost optimization and efficiency practices.
• Experience with self-hosted Gitlab instances and CI/CD pipelines.
• EKS or Rubix Cluster experience.

🎁 Benefits

At TheIncLab we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:

• Hybrid and flexible work schedules
• Professional development programs
• Training and certification reimbursement
• Extended and floating holiday schedule
• Paid time off and Paid volunteer time
• Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs.
• Supplemental Life Insurance options for employees and family members.
• 401(k) Plan Options with employer matching
• Incentive bonuses for eligible clearances, performance, and employee referrals.
• A company culture that values your individual strengths, career goals, and contributions to the team

🛂 Visa & Eligibility

Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred.