Senior Database Reliability Engineer

Job Overview

The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission critical SaaS application runs on. The DBRE role is also responsible for improving processes via automation\\coding to reduce toil. They will be liaising with engineering and SRE teams to aid in bringing new products to market that require database support.

Key Responsibilities

• Work on observability of relevant database metrics and make sure desired database objectives are met.


• Work with DBA team to understand areas of toil. Implement automations\\processes to help manage PCC's database systems at scale.


• Implement a data-driven approach to performance and availability improvements to stakeholder database systems


• Provide database expertise to engineering and SRE teams (review of database migrations, queries, performance optimizations, standardize configurations and deployments of new database systems).


• Assist DBA team in performance troubleshooting and root cause analysis.

Required Qualifications

•SQL Server experience preferred, MySQL, PostgreSQL nice to haves

•7+ Years working with relational databases systems (3+ at a Senior, lead or architect level)

•2+ years in a DBRE or SRE role

•Experience working in the cloud (AWS, GCP or Azure)

•Coding \\ Automation Experience

•Experience working with IaC tools such as Ansible, Terraform.

•Experience working with source control such as GIT.

•Experience working with VLDBs (1+ TB)

About PointClickCare

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.