Senior DevOps Engineer

Job Overview

✨TL;DR - Why This Role Matters You'll have direct responsibility for critical infrastructure decisions that affect the entire engineering organization. This isn't a role where you're just closing tickets — you're architecting solutions, setting technical direction, and seeing the immediate impact of your work on product delivery and system performance. You'll tackle genuinely difficult problems around scale, reliability, and performance optimization. This role offers the kind of technical depth that keeps senior engineers engaged — capacity planning for growth, designing resilient distributed systems, and implementing cutting-edge deployment strategies that push your expertise forward. Your work directly empowers dozens of engineers to be more productive and ship at scale. There's deep satisfaction in building infrastructure and tooling that removes friction, eliminates bottlenecks, and lets teams focus on building great products rather than fighting deployment issues.

Key Responsibilities

Architect, maintain, and scale critical infrastructure

Ensure system reliability and optimize performance

Implement modern deployment strategies for confident shipping

Manage AWS, Kubernetes, and modern DevOps tooling

Develop strategic capacity planning and system evolution

Required Qualifications

• 7+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering roles
• Deep expertise with AWS services, particularly EKS, VPC, S3, and RDS/Aurora, and Well-Architected framework
• Extensive experience with Kubernetes internals, cluster administration, and multi-environment management
• Strong proficiency writing and maintaining infrastructure as code using Terraform, including module development and state management
• Production experience with CNCF projects such as Helm for package management and Karpenter for node provisioning
• Proven experience developing and managing CI/CD pipelines in GitHub Actions
• Hands-on experience with observability tooling including Honeycomb, Sentry, and AWS CloudWatch
• Deep expertise implementing zero-downtime deployment strategies with automated rollbacks
• Strong networking fundamentals including TCP/IP, DNS, load balancing, and traffic routing
• Experience managing async job processing systems and message queues at scale
• Strong scripting and automation skills (Python, Go, Bash, or similar)
• Proven track record of capacity planning, performance optimization, and cost management initiatives

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work.

Benefits

Full-Time US Employee Benefits Include:

• Incredible teammates: Work alongside some of the nicest and smartest people you’ll ever meet.
• Ownership mindset: We’re all owners here, literally. Employees receive equity in Scribe, sharing in the company’s long-term success.
• Comprehensive coverage: We offer health, dental, and vision insurance for you and your dependents.
• Time to recharge: Flexible paid time off, plus company holidays to rest and reset.
• Retirement planning: Employees can contribute to a 401(k) plan to help plan for their future.
• Support for growing families. Paid parental leave to help you care for and bond with your growing family.
• Lunch, on us: SF-based employees receive daily catered lunches at our office.
• Easy commutes: Commuter benefits for our office-based team, make getting to and from HQ simpler.
• Level up your home office: Remote? Hybrid? Wherever you work, we’ll support your setup with a home office stipend.