Reliability Analyst

📋 Job Overview

Shield AI is seeking a Reliability Analyst to transform fleet failure, maintenance, and operational data into trusted insights that improve aircraft reliability, availability, and readiness. This role owns the reliability data and reporting foundation for the Aircraft Operations Division’s Sustainment and Product Health organization.

🏢 About Shield AI

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

🎯 The Role

The Reliability Analyst will establish accurate, traceable, and configuration-aware data; identify emerging failure trends and top fleet degraders; and provide Engineering, Quality, Fleet Support, and leadership with the information needed to prioritize corrective action. Success in this role means improving the quality and timeliness of reliability data, reducing manual reporting effort, giving stakeholders earlier visibility into recurring issues, and providing objective evidence that corrective actions are improving fleet performance.

✅ Key Responsibilities

• Build and maintain a trusted, configuration-aware reliability dataset that connects fleet operational data, maintenance activity, field failures, FRACAS records, and returned-material information.
• Improve the completeness, consistency, traceability, and usability of reliability records against established data-quality standards.
• Calculate and publish reliability and maintainability metrics, including MTBF, MTTR, failure rate, operational availability, and readiness impact.
• Establish repeatable reporting packages for fleet health reviews, reliability readouts, FRACAS reviews, and top-degrader discussions.
• Analyze failure and maintenance data to identify emerging trends, recurring defects, and candidate top degraders before they materially affect fleet readiness.
• Build and maintain reliability-specific dashboards that reduce manual data preparation and provide stakeholders with timely, decision-ready information.
• Provide Reliability and Maintainability Engineering with prioritized, data-supported candidates for technical investigation and root cause analysis.
• Track corrective action status and post-implementation performance to determine whether completed actions are improving reliability, maintainability, availability, or readiness.
• Provide Fleet Support, Quality, and Engineering with historical trends, failure frequency, maintenance burden, and configuration-aware data to support investigations and decisions.
• Provide curated reliability data to Sustainment Analytics for use in broader fleet health and executive reporting.
• Partner with Configuration and Change Control to associate reliability records with the correct serial numbers, hardware revisions, software versions, payloads, and customer configurations while treating the as-maintained baseline as the system of record.
• Partner with Material Review Board Engineering to incorporate returned-material and disposition status into reliability reporting.
• Flag components with increasing failure rates, recurring defects, or growing repair burden to Reliability and Maintainability Engineering and Obsolescence and Lifecycle Management.