Join RAPDEV as a Senior Cloud Engineering Manager, leading project teams while remaining deeply hands-on with solution design and implementation. This role exposes you to a wide variety of client environments across all cloud providers, on-premise deployments, and everything in between. Drive best practices in the observability/SRE space to provide direct business impact.
Key Responsibilities
Serve as a technical manager and player-coach, leading project teams while remaining deeply hands-on with solution design and implementation
Manage and execute client engagements end-to-end, owning technical direction, delivery quality, and outcomes
Develop and maintain high-quality configurations and automation using YAML, JSON, and custom tooling
Build, operate, and evolve cloud and on-prem observability solutions across Infrastructure, APM, and Logs
Analyze and modify application code to support tracing, logging, and monitoring integrations
Write and maintain custom scripts and utilities in shell, Python, PowerShell, or similar languages
Manage, mentor, and support engineers on project teams, providing technical guidance, feedback, and code/configuration reviews
Collaborate directly with clients and internal stakeholders to translate business needs into scalable technical solutions
Required Qualifications
Bachelor’s degree or equivalent practical experience in Computer Science or a related field
Strong systems administration experience with Linux/Unix in cloud and/or on-prem environments
Experience managing technical project teams while contributing as an individual engineer
Ability to balance multiple concurrent projects and lead technical execution
Strong problem-solving skills and a self-driven approach to learning new technologies
Experience with modern observability platforms and scripting/programming languages (Datadog, Python, Go, shell, PowerShell a plus)
Willingness to work from our Boston office three days a week (Tuesday–Thursday)
About RapDev
We specialize in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes.
