Product Manager, API Infrastructure

OpenAI

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Research Services 👥 201 employees 📍 San Francisco, CA, US Est. 2015

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with…

Job Overview

We are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, finance and leadership to deliver high-trust, enterprise-grade systems.

Key Responsibilities

• Develop an enterprise data control plane to securely access and manage enterprise data for LLM use


• Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility.


• Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management.


• Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling.


• Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences.

Required Qualifications

• Have experience in security, privacy, data infrastructure, or usage-based platform products.


• Strong understanding of data governance, access controls, and enterprise identity.


• Experience with usage metering, cost-management tooling, or billing-adjacent systems.


• Ability to work across security, legal, engineering, compliance, and finance domains.


• Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas.


• Proven experience leading large, complex, highly technical cross-functional teams. Mentoring/leading others is a plus.


• Excellent communication and ability to drive alignment across complex technical and regulatory environments.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, or any other protected characteristic.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts


• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)


• 401(k) retirement plan with employer match


• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)


• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees


• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)


• Mental health and wellness support


• Employer-paid basic life and disability coverage


• Annual learning and development stipend to fuel your professional growth


• Daily meals in our offices, and meal delivery credits as eligible


• Relocation support for eligible employees


• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.