PLM Systems Administrator

📋 Job Overview

Shield AI is seeking a Product Lifecycle Management (PLM) Systems Administrator to support and maintain our PLM ecosystem, with a primary focus on Siemens Teamcenter. This role will be responsible for the day-to-day administration, support, and continuous improvement of PLM systems that enable engineering and manufacturing workflows. This is a hands-on role focused on system administration, user support, and operational excellence.

🏢 About Shield AI

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

🎯 The Role

This role is intended to be based in Dallas, TX. The ideal candidate brings experience supporting Teamcenter or a similar PLM platform and has a strong foundation in PLM concepts and engineering system integrations.

✅ Key Responsibilities

• Administer, support, and maintain PLM systems, primarily Siemens Teamcenter
• Perform system configuration, upgrades, patching, and routine maintenance across PLM environments (production and test)
• Support multi-tier PLM architecture including web, enterprise, and database layers
• Monitor system performance, troubleshoot issues, and resolve incidents impacting engineering users
• Support environment management, including refreshes, deployments, and basic automation of repeatable tasks
• Assist with implementation of new features, modules, and system enhancements
• Provide day-to-day support to engineering users, including issue resolution, training, and documentation
• Collaborate with infrastructure, engineering, and business systems teams to support integrations with ERP, MES, and other enterprise systems
• Maintain system documentation, runbooks, and standard operating procedures
• Work with vendors and internal stakeholders to resolve issues and improve system capabilities

📌 Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience
• 3–5 years of experience administering or supporting PLM systems (Teamcenter preferred; other PLM platforms acceptable)
• Working knowledge of PLM concepts, including product structures, workflows, and lifecycle management
• Experience supporting Windows and/or Linux server environments
• Familiarity with system administration fundamentals (patching, monitoring, backups, troubleshooting)
• Basic understanding of database-backed applications and multi-tier architectures
• Strong problem-solving and analytical skills with a customer-focused mindset
• Effective communication skills and ability to work cross-functionally

⭐ Desirable Experience

• Hands-on experience with Siemens Teamcenter (installation, configuration, or support)
• Experience with CAD integrations (e.g., NX, SolidWorks, CATIA)
• Familiarity with scripting or automation (PowerShell, Python, or similar)
• Exposure to cloud or virtualization platforms (Azure, VMware, or similar)
• Experience supporting engineering or manufacturing environments
• Familiarity with system integrations across PLM, ERP, or MES platforms
• Experience working in a fast-paced, high-growth or defense-related environment

🎁 Benefits

Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

🛂 Visa & Eligibility

All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits.