Senior DevOps Engineer

Job Overview

Join Patriot Software as a Senior DevOps Engineer and help us build reliable, scalable infrastructure with a strong platform engineering and SRE mindset. This is a hands-on role where you'll own critical platform components, reduce operational risk and toil, and help set technical direction.

Key Responsibilities

• Lead platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code
• Design and operate CI/CD platforms and deployment strategies to enable safe, low-risk releases
• Build and maintain strong observability foundations, including metrics, logging, alerting, and dashboards tied to service health
• Design, build, and operate scalable, secure AWS infrastructure, including VPCs, subnets, routing, NAT, VPNs, and Transit Gateway
• Own and evolve cloud networking and connectivity architecture, ensuring secure, reliable, and performant communication between services
• Configure and manage Cloudflare to support edge security (including WAF, DDoS protection, and rate limiting), optimize CDN performance and caching strategies, and handle DNS and traffic management.
• Actively participate in incident response, root cause analysis, and blameless post-mortems to drive durable corrective actions
• Strengthen security and compliance across infrastructure, including IAM, network security, container security, and SOC2 alignment
• Define and improve service reliability through SLIs, SLOs, and error budgets
• Reduce operational toil through automation and standardized platform patterns
• Identify and drive cost optimization, including cloud and network egress efficiency
• Mentor engineers and contribute to a collaborative, high-performance engineering culture

Required Qualifications

6+ years of experience in DevOps, Platform Engineering, or SRE roles
Strong hands-on experience with: AWS, including networking and connectivity design
Kubernetes (EKS)
Infrastructure as Code (AWS CDK, Terraform, or similar)
CI/CD pipelines (Actions preferred)
Experience configuring and operating Cloudflare (CDN, WAF, DNS, edge security)
Hands-on experience with scripting languages such as Python and Bash for automation and operational tooling
Proven experience owning production systems with high availability, performance, and security requirements
Solid understanding of cloud networking fundamentals (routing, load balancing, security groups, NACLs)
Strong understanding of SRE principles and operational excellence
Strong communication skills and ability to collaborate across teams
Hands-on experience improving observability platforms (Prometheus, Grafana, OpenTelemetry)
Prior experience mentoring engineers or leading cross-team initiatives
Exposure to AI-assisted operations or intelligent automation
Consistent, Reliable High-Speed Internet Access
Dedicated, quiet workspace free from distractions

About Patriot Software

We’re Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy.