PandaDoc is seeking a Senior Site Reliability Engineer to join our engineering team in Europe. Site Reliability Engineers (SREs) are essential to PandaDoc's success, ensuring customers receive a reliable service with minimal downtime.
Key Responsibilities
Own and influence the incident management process end-to-end
Maintain and evolve on-prem observability stack
Keep production applications running smoothly by participating in the on-call rotation
Develop automations and tools to support platform reliability
Contribute to production services with performance and resiliency in mind
Collaborate with product engineers to foster SRE principles within the R&D organization
Experience in maintaining an observability tools suite (specifically, LGTM - Loki, Grafana, Tempo, Mimir)
Experience in development and maintenance of Python services in production
Strong experience with AWS and Kubernetes
Solid proficiency in working with relational databases (PostgreSQL) and messaging systems (e.g. RabbitMQ, NATS, Kafka)
An experienced on-call SRE engineer
Enjoy hands-on troubleshooting of distributed systems in production environments
You act like an owner and strive to do work you're proud of
You enjoy communication and knowledge sharing on all-things reliability
Proficiency in English, both written and spoken
About PandaDoc
PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.
Benefits
Remote-first approach with the option for hybrid work from our offices in Kyiv, Warsaw, and Lisbon
Work schedule aligned with EU time zones
Honest, open culture that values constructive feedback
Professional and personal development within a collaborative, supportive team
Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges
Please let PandaDoc know that you found this role at devopsprojectshq.com as a way to support us, so we can keep providing you with awesome DevOps jobs.
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