Senior Site Reliability Engineer

Pagoda

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IT Services and IT Consulting 👥 51 employees 📍 Miami, Florida , US Est. 2017

As the NEAR ecosystem continues to decentralize, Pagoda will cease operations in February 2025 and decentralize its functions into NEAR ecosystem teams and committees. We are grateful for the journey…

About The Role

Pagoda is seeking a passionate and experienced Senior Site Reliability Engineer (SRE) to join our team in building a resilient and scalable infrastructure for the NEAR blockchain ecosystem. This is your chance to help us define the future of Web3 by creating robust, self-healing services that support the next generation of decentralized applications.

What You'll Be Doing

• Collaborate with engineering to ensure seamless 24/7 service uptime, utilizing your expertise to develop self-healing, automated systems that proactively address potential issues. (Don't worry, we have a fair on-call rotation and compensate with time off!)
• Define and monitor Service Level Objectives (SLOs) and mission-critical metrics, ensuring our systems meet the highest reliability standards.
• Develop incident response playbooks and build robust monitoring and alerting capabilities to ensure swift and efficient issue resolution.
• Work hand-in-hand with core blockchain, middleware, and applications teams to guarantee the security and high availability of our services.
• Engage with our globally distributed team, participate in open-source projects, and connect with the vibrant NEAR community.

What We're Looking For

• You can clearly articulate technical concepts to both technical and non-technical audiences.
• You excel at collaborating within distributed teams and fostering a positive, inclusive environment.
• You believe in the power of collaboration and shared knowledge.
• Proficiency in Python, deep understanding of UNIX internals, and experience with cloud provisioning (Terraform, Packer, Ansible, and Docker.), monitoring (Grafana, Prometheus, and Datadog), and CI/CD tools (Github Actions, BuildKite, and Jenkins.).
• You approach challenges with a proactive, solution-oriented mindset.
• 7+ years of experience in Site Reliability, DevOps, or Platform Engineering, managing large-scale distributed systems.
• Strong automaton and tooling experience.
• Bachelor's Degree in Computer Science or related fields is a must

We'd Love If You Have

• Experience with Rust and/or Go, familiarity with multiple cloud providers (AWS, Azure, GCP), and knowledge of Kubernetes, Helm, and GitOps.
• A basic understanding of blockchain technology will help you quickly grasp the unique challenges and opportunities in the Web3 space.

Here’s What Our Interview Process Looks Like

Our interviews take place via Zoom and typically consists of the following stages:

• Recruiter Call
• Hiring Manager Call
• 1st Round
  • Coding Interview in Python or Go 
  • DevOps Troubleshooting Interview
• Final Round
  • Large System Design Interview
  • Pagoda Values Interview 

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