Research Services👥 201 employees📍 San Francisco, CA, USEst. 2015
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with…
Job Overview
We're seeking an experienced Solutions Architect to join our team in San Francisco, CA. This hybrid role (3 days/week in office) offers relocation assistance and focuses on providing technical leadership for customers implementing Generative AI solutions. As a key member of our technical team, you'll work closely with customer organizations to establish GenAI roadmaps and guide projects from prototyping through production deployment.
Key Responsibilities
Customer Technical Leadership
Serve as the primary technical subject matter expert post-sale for a portfolio of customers, designing and deploying GenAI solutions
Accelerate customer time to value by providing architectural guidance and building hands-on prototypes
Maintain strong relationships with leadership and technical teams to drive adoption and successful outcomes
Technical Collaboration
Contribute to open-source resources and enterprise-facing technical documentation
Share learnings with internal teams to inform product development
Codify knowledge and operationalize technical success practices
Infrastructure & Deployment
Take a holistic view of each customer's architecture and operations
Design solutions leveraging ChatGPT and OpenAI APIs
Guide complex deployments of Generative AI and traditional machine learning systems
Requirements
Experience & Background
5+ years of technical consulting, post-sales engineering, or solutions architecture experience
Experience leading complex deployments of AI/ML systems
Hands-on proficiency in languages like Python, JavaScript, or similar
Technical Skills
Strong understanding of infrastructure and network architecture
Ability to build prototypes or proofs of concept
Experience with cloud platforms and deployment technologies
Personal Attributes
Strong communication skills for technical and business audiences
End-to-end ownership mindset with proactive approach to challenges
Collaborative mindset and eagerness to support teammates and customers
Ability to thrive in fast-paced environments and manage multiple workstreams
About the Company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI system capabilities and seek to safely deploy them through our products. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.
We are an equal opportunity employer committed to diversity and inclusion in the workplace.
Benefits
Work Environment
Hybrid work model (3 days/week in office)
Relocation assistance for new employees
Collaborative team environment focused on innovation
Professional Growth
Opportunity to work with cutting-edge AI technologies
Chance to shape the future of artificial intelligence
Collaboration with industry experts and thought leaders
Compensation
The annual base salary range for this position is $220K - $280K, plus equity and benefits.
