About the Role
We are seeking an execution-driven and technically seasoned Staff DevOps Infrastructure Engineer with a strong background in hybrid infrastructure, automation, and observability. This role is ideal for someone with 8+ years of experience designing and operating highly available systems in production environments and leading complex infrastructure modernization efforts. You will be at the forefront of building scalable systems, enhancing availability, and improving automation and tooling in a mission-critical environment. This is a fully remote role (based in the US), with occasional travel (1–4 times per year) to company colocation facilities, covered by NMI. If you live near a company office, occasional in-person collaboration is encouraged.
The Ideal Candidate
Has a proven track record implementing low-toil, highly automated infrastructure solutions
Excels in hybrid environments, balancing legacy systems with modern, scalable cloud-native technologies
Is deeply comfortable in shell environments (Bash, ZSH) and configuration management tools (Ansible, Puppet)
Drives observability-first infrastructure, refusing to call systems production-ready without meaningful metrics and alerting
Enjoys cross-functional collaboration with distributed teams across infrastructure, engineering, and security
Is capable of leading technical strategy while maintaining hands-on contributions
Key Responsibilities
- Infrastructure Operations and Reliability: Lead maintenance and operations for production and development environments, including patching, deployments, and server management
- Ensure high reliability and performance of services, proactively resolving incidents before customer impact
- Participate in 24x7 on-call rotations and drive post-incident reviews and blameless post-mortems
- Project and Systems Architecture: Architect and implement complex solutions spanning OS, virtualization, network, storage, and cloud layers
- Coordinate on-site deployments in colocation facilities (server/storage installation, decommissioning, and troubleshooting)
- Automation and Tooling: Lead automation initiatives for infrastructure provisioning and operational tasks
- Design and maintain tooling for observability using OSS and commercial platforms (Grafana, Prometheus, ELK)
- Collaboration and Process Improvement: Partner with product, security, and engineering teams to deliver infrastructure that meets compliance, performance, and scale requirements
- Continuously improve SRE/DevOps practices, driving documentation quality, operational maturity, and agility
Qualifications and Experience Required
8+ years in DevOps, SRE, or infrastructure engineering roles
Proven experience in hybrid infrastructure with strong colocation and on-prem expertise (not exclusively public cloud)
Proficiency in configuration-as-code tooling (Ansible, Puppet) and scripting (Python, Bash, Go)
Expert-level Linux systems knowledge (RHEL-based distributions preferred)
Experience with Proxmox, KVM, or VMWare in high-availability environments
Advanced troubleshooting of SANs, load balancers, and virtualization platforms
Proactive infrastructure monitoring using commercial or OSS alerting systems
Preferred
Experience with F5 BigIP LTMs, NetApp SANs, or similar enterprise systems
Familiarity with observability stacks such as Grafana, Prometheus, ELK
Working knowledge of MySQL and Kubernetes (or motivation to learn it)
Prior exposure to SaaS-based WAF/DDoS platforms (CloudFlare, Akamai, Silverline)
Experience in agile teams (Scrum, Kanban) and fast-moving scale-up environments
Hands-on GitLab experience is a plus
Benefits
Annual salary of $155,000 - $165,000 + bonus
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days
