Engineering Manager (Platform Engineering) - Mercari

This position requires English language ability. JD is available in English only. 本ポジションは日本語JDの用意がありません。

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.For more information about Mercari Group’s mission, see Mercari's Culture Doc.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Diversity & Inclusion is essential for us to achieve our mission.

This, of course, extends to our hiring practices as well. Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our D&I Statement.

The Platform Group is responsible for helping engineers at Mercari and its subsidiaries to build and deliver better products to our customers. We provide infrastructure and DevOps toolchains to increase the reliability of the service and make the work of engineers easier.

Currently, the Platform Group consists of four teams:

• Platform DX: Working on improving the developers experience by providing better abstraction and automated workflows
• CI/CD: Providing testing infrastructure, toolings, and the delivery system to make service delivery faster and more reliable
• Network: Responsible for end-to-end network infrastructure from the edge (CDN) to the cloud & service mesh (Istio) and physical data centers
• Platform Infra: Working on the base infrastructure operations as the cloud (GCP & AWS) and Kubernetes admin, as well as building the observability platform

You can see more details about the team structure on our tech blog How we reorganize the platform team.

The following are some of the recent or in-progress projects which the Platform Group has been working on:

• Platform DX
  • Kubernetes Configuration Management with CUE
  • Shifting to Zero Touch Production
• CI/CD
  • Towards a more stable and secure CD system replacement
  • Defense Against Novel Threats: Redesigning CI at Mercari
• Network
  • How Istio solved our problems
  • Managing Network Policies for namespaces isolation on a multi-tenant Kubernetes cluster
  • Dynamic Service Routing using Istio
• Platform Infra
  • Securing Terraform monorepo CI
  • Observability-kit: Adventures of using CUE at scale

We are looking for an engineering manager of one of the teams in the Platform group, who has a strong background (or interest) in platform or infrastructure system development. Someone who can commit to increasing the team’s outcomes by envisioning the long-term goal and roadmap which is aligned with organizational goals, supporting the career growth of the members and scaling of the team by hiring, and improving the process.

• Envision long-term goal and roadmap of platform improvements and execute
• Propose the strategies to solve the organizational wide infrastructure problems
• Manage process to help the team do its best job
• Handle goal setting and evaluations for engineer growth each quarter
• Hold 1on1 with direct reports for regular communication and feedback
• Assign projects and roles to engineers by considering future career growth
• Recruit great engineers

Since the platform and its toolings are used by not only Mercari JP but also Merpay and Mercari US, the changes and improvements can affect the whole organization performance from development agility to system reliability. As an engineering manager of the team, you can lead and support the team to have such a large impact. As the base infrastructure team, the team has lots of stakeholders. While listening to the requests from them and taking care of the system's reliability and maintainability, you need to make lots of decisions that can impact long-term but are very challenging.

• Shared belief in Mercari’s mission and values
• Experience of infrastructure management and automation
• Experience of platform development and operation
• Experience of system architecture design
• Experience of management
• Experience working on projects across teams

• Experience of distributed system or microservices architecture
• Experience making technical decisions as a tech lead
• Experience hiring engineers (screening applications, interviewing, direct recruiting, hosting events, etc.)

• Strong background (or interest) in platform or infrastructure system development
• Desire to learn new technologies
• Capability of understanding project priorities and assigning engineers appropriately
• Capability of understanding individual engineer’s motivations and encouraging both their personal growth and that of the business
• Strong communication skill to solve organizational problems

　　*Check here for more details

• English: Proficient (CEFR - C1)
• Japanese: Independent (CEFR - B2) required

　　*Click here for more information about CEFR

• Istio is a long wild river: how to navigate it safely
• Mercari's Shintaro Yamada discusses what makes a truly strong “organization and person“
• Mercari CEO Yamada, CTO Namura, and Merpay CTO Sogawa look back at past decisions and their background [Part 1]
• Mercari CEO Yamada, CTO Namura, and Merpay CTO Sogawa envision a future of challenges [Part 2]

Full-time

• Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)

Roppongi

• Smoking is prohibited within our offices
• Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.

• Full flextime (no “core time” or “flex time”)
  *Does not apply to all positions

• Two days off per week (as well as national holidays, New Year's break, etc.)
• Paid leave, congratulatory and bereavement leave, relax days, sick leave

• Annual salary paid in 12 monthly installments (including fixed overtime allowance)
• Based on skills, experience, and abilities
• Reviewed twice a year
  

• Complete health and social insurance
• Incentive program
• Support systems, including those that benefit the employee’s family members
  *See this page for details.

• Relocation support
• Language learning support
• Translation/interpretation support
  *See this page for details.

• Mercari, Inc.
• Merpay, Inc. [Japanese]
• Souzoh, Inc.
• Mercoin, Inc.
• Mercari US

• Mercari Careers
• Mercari Engineering Portal
• Mercan - Introduces the people that make Mercari
• Mercari US Careers
• Mercari US Blog