We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly.
We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most.
We know there are millions of marginalised customers out there. And we know that they face unique problems that most companies aren’t even aware of. We believe that our future is helping these people by learning about their experiences, and building our company around their needs. And there are strong signs that there’s a need for a company like us. Earlier this year we hit profitability, which is a huge milestone, but the most exciting thing is that we’re only just getting started.
We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.
And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.
We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.
The team currently consists of 2 platform engineers who manage our AWS infrastructure, maintain and develop new features for our CI/CD pipelines among other things. In 2024 we started to focus on improving our developer experience, and have taken on the challenge around improving certain aspects of our engineering culture such as finding ways to improve documentation and local development processes. These initiatives have mainly focused on our product engineering teams.
As a Platform Engineer at Marshmallow, you will work to empower our engineering teams, enabling them to deploy new features and products quickly and reliably, and allowing us to continue to scale at a rapid pace as we take on ambitious goals for growth.
Help build and maintain our AWS cloud infrastructure and provide support to other teams when needed
Collaborate with other engineers in the organization to understand their requirements and challenges
Develop and enhance tools and frameworks to automate the building, testing, and deployment of various applications and services
Implement and maintain new features for our continuous integration and continuous deployment (CI/CD) pipelines
Monitor and address security vulnerabilities as they arise
Able to navigate and manage ambiguity effectively, making informed decisions with incomplete information and adapting to changing priorities
Take the initiative to identify new growth opportunities and propose creative solutions to complex problems
A true collaborator - we value a collaborative approach to reach our goals and as such you should be willing and driven to get your team's input
Knowledgeable around AWS products, principles, and best practices e.g. IAM, ECS, VPCs etc.
Experienced with writing Infrastructure as Code e.g. Terraform
Experienced with implementing and maintaining CI/CD pipelines e.g. TeamCity
Familiarity with writing clean Java or Kotlin code for working on our TeamCity pipelines
Able to write Python code for other parts of our infrastructure such as AWS Lambdas
Knowledgeable around best practices on observability of production services though logs, metrics and monitoring e.g. Datadog
Hybrid working - Spend 3 days a week with your team in our collaborative London office 🏢
Competitive bonus scheme - designed to reward and recognise high performance 🌟
Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes 💰
Sabbatical Leave - Get a 4-week fully paid sabbatical after being with us for 4 years 🏝️
Work From Anywhere - 4 weeks work from anywhere to use, with no need to come to the office 🛫
Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚
Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓
Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches 🏥
Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)
Tech scheme - Get the latest tech for less 🖥
Plus all the rest; 25 days holiday (+ bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!
We break it up into 4 stages:
Initial call with a member of our Talent Acquisition team (30 mins)
A past-experience interview (60 mins)
A skill-based/technical interview (60 mins)
A culture interview to check that your work style fits our processes and values (60 mins)
We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give individual feedback on each application
To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings. Feel free to ask our Talent Acquisition team if you have any questions about this!
At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.
We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.
We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.
We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.