Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support. We are responsible for the reliability, deployment, and continuous operation of the Ivanti Cloud services. We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more.
What you will Do
Work Monday through Friday
Building and managing a team that runs deploys, runs, and secures Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
Working with geographically dispersed, cross-departmental teams to solve difficult problems
Improving the performance of the team to deliver improved stability, performance, and lower costs for the SaaS products
Automating common and repetitive tasks
Writing documentation and training material
Training the teams
Participating in manager on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution.
What you will bring
A BSc or Master’s degree in Computer Science, a related field, or equivalent practical experience
10+ years of Site Reliability Engineering or DevOps experience in a cloud/SaaS environment
2+ years of leadership/managerial industry experience
Experience building and managing geographically separated teams
Experience improving the performance of individuals and teams
Experience developing and optimizing processes to improve stability, performance, and cost of SaaS products
Experience developing and measuring key performance indicators, service level indicators, and service level objectives (Observability)
Experience working with product development, security, support, and audit compliance teams
Experience using Artificial Intelligence tools to improve operational efficiencies
Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
Proficiency working and developing Infrastructure as Code (IaC)
A desire to adopt and implement emergent technologies and best practices
Experience running agile-based projects
Strong reporting and presentation skills
Strong verbal and written communication skills in English for the purposes of global collaboration
Nice to have
Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
Proficiency with Python and experience with one of the following languages:
Java
Golang
C#
Why Ivanti?
• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family
• Global, diverse teams: Collaborate with talented people from 23+ countries
• Learning & development: Grow your skills with access to best-in-class learning tools and programs
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world
What drives us
Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.
It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.
Inclusion at Ivanti
Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to [email protected] we’re happy to help.
