Machine Learning Engineer, Enterprise Brain

📋 Job Overview

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

🏢 About Glean

Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

🎯 The Role

Glean is seeking a few Machine Learning engineers who want to focus on a combination of Quality and traditional ML work to help us build the Enterprise Brain. The Enterprise Brain team is developing a suite of proactive AI products that aims to revolutionize enterprise workflows by proactively detecting and automating tasks for users - thus unlocking true productivity. This is built on top of a deep user understanding and state of the art Enterprise graph. The project involves using both LLM and other advanced ML techniques, agent orchestration and cutting-edge ranking techniques.

✅ Key Responsibilities

• Work on deeply challenging ML problems involving user understanding and task prediction.
• Invent new LLM workflows and signals to improve reasoning, planning, and personalization.
• Design and optimize reinforcement learning and fine-tuning approaches to improve the quality of understanding, prediction and other agentic systems.
• Lead development of scalable evaluation, benchmarking, and optimization loops.
• Build and maintain robust ML pipelines for enterprise and knowledge graph construction.
• Drive initiatives to measure, monitor, and improve data quality, model quality, and end-to-end system performance.
• Collaborate with cross-functional teams to deeply understand customer pain points and deliver high-quality, production-ready ML solutions.
• Mentor junior engineers or learn from experienced ones in a tight-knit, high-velocity environment.

📌 Required Qualifications

• You bring 6+ years of industry experience in machine learning engineering.
• You hold a BA/BS in computer science, math, sciences, or a related field.
• You have a proven ability to design, build, and ship production-ready models and systems.
• You bring demonstrated expertise in ML evaluation, benchmarking, and data quality.
• You are proficient in an ML framework of your choice, such as TensorFlow or PyTorch.
• You thrive in a fast-moving, ambiguous environment, turning open-ended customer and ML problems into clear priorities and production-ready solutions.
• You balance speed with quality, making pragmatic tradeoffs to deliver measurable progress without losing sight of production readiness.

🎁 Benefits

The standard base salary range for this position is $200,000 - $280,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

🛂 Visa & Eligibility

We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.