Loopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. With Loopio, teams can respond faster, improve resp…
Job Overview
Take your career to new heights with Loopio! 🚀✨ We are looking for an experienced Senior Cloud Engineer to build and support all the aspects of our platform infrastructure. You will be joining the team of talented Engineers and Architects on the mission to support and enable our software development and machine learning/data teams to deliver cutting edge features to our customers with high speed and confidence in an automated and repeatable process.
Key Responsibilities
Building, maintaining, scaling, and hardening AWS infrastructure that supports current and future needs of our platform
Maintain and improve the security posture of Loopio’s infrastructure in order to protect customer data
Work with InfoSec, Architect and Engineering teams to find the best solution for services on the AWS platform
Automating manual tasks, allowing the team to continue to focus on moving forward: improving our security posture, evaluating new technologies, and helping launch exciting new features
Participate in strategic platform and technology decisions, including new technologies, cost-savings strategies, and improved process
Project based work including software upgrades, centralized logging, automated monitoring, automated configuration management, load testing, exploring alternative tools to incorporate into the environment, etc.
Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and candid feedback
Playing a supporting role by joining Incident Response and on-call rotations
Improve both our incident response by simulating failure scenarios, and disaster recovery processes
Required Qualifications
Experience with ML/Agentic AI Infrastructure
Experience in a high growth agile software development environment
A focus on automation and reducing toil
Leadership within the team, expressing candor & curiosity
Experience with AWS and AWS services (EC2, RDS, Route 53, VPCs, etc)
Strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)
Experience with monitoring tools (CloudWatch, Datadog etc.)
Solid understanding of best practices for delivery of cloud based managed applications at a global scale (e.g. DevOps, SRE, continuous delivery)
Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics
Where You’ll Work
Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration. For this role, you will be based in our Toronto, Ontario hub, with the expectation of working from our co-working space in downtown Toronto 3 days per week.
Why You’ll ♥️ Working at Loopio
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations. You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio. We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
