As a Senior DevOps Engineer on Kittl’s Platform team, you will help build and evolve the reliable, secure, and cost-efficient foundation that enables our product teams to ship quickly in an AI-driven environment. You will work across our cloud infrastructure (AWS/GCP), Kubernetes (EKS), CI/CD pipelines, observability, and platform security to improve release confidence and operational excellence. In this role, you will partner closely with engineers across backend, frontend, data, and AI teams to remove operational bottlenecks, improve developer workflows, and standardize how services are built, deployed, and operated. This is a hands-on role with clear impact, directly contributing to outcomes such as more reliable CI pipelines, faster incident detection, and improved infrastructure cost visibility.
Key Responsibilities
Improve CI reliability & developer productivity: Reduce flaky pipelines and shorten feedback loops across CI/CD systems to improve developer experience and delivery speed
Strengthen observability & incident readiness: Build actionable dashboards, alerts, and SLOs for key user journeys to help teams detect, diagnose, and resolve issues faster
Operate and evolve our Kubernetes platform: Manage and improve our AWS EKS environment, ensuring safe deployments, runtime reliability, and scalable infrastructure
Drive infrastructure automation: Expand infrastructure-as-code practices using Pulumi and TypeScript; build reusable platform primitives and self-service patterns for engineering teams
Improve security & governance: Strengthen access management, secrets handling, and secure defaults across infrastructure and engineering workflows
Optimize infrastructure costs: Identify major cost drivers such as data transfer, compute usage, and logging; improve cost visibility and ownership across teams
Required Qualifications
Kubernetes & cloud expertise: At least 5 years production experience running Kubernetes on AWS (EKS) and troubleshooting distributed systems
CI/CD expertise: Solid experience with CI/CD systems (GitHub Actions or similar) and a track record of improving pipeline reliability
Infrastructure as Code: Experience with Pulumi, Terraform, or similar tools and building reusable infrastructure patterns
Observability knowledge: Practical experience with metrics, logging, tracing, and monitoring tools such as Grafana
Security mindset: Understanding of IAM, access control, secrets management (e.g., Vault), and secure operational practices
Collaborative approach: Comfortable working cross-functionally and driving technical initiatives from ambiguity to measurable outcomes
