IT Services and IT Consulting👥 5001 employees📍 London, London, GBEst. 2001
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over…
📋 Job Overview
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
🏢 About Civica
Civica is a global leader in GovTech, providing software solutions to public sector organisations worldwide. With over 21 years of experience, we help deliver critical services for citizens across various sectors including local and state government, education, health, and care. Our commitment to innovation and excellence has made us a trusted partner for over 5,000 public bodies globally.
🎯 The Role
This is a great opportunity to build your career in cyber security while gaining hands-on experience across a broad range of security technologies and real-world challenges. Working closely with the Staff Security Engineer, you’ll help protect Civica’s digital and physical assets across the UK, India, Australia and Singapore.
✅ Key Responsibilities
Investigate and respond to escalated security incidents, helping identify root causes and drive resolution.
Work hands-on with technologies including SIEM, DLP, antivirus/antimalware and XDR solutions.
Support the remediation of security threats and vulnerabilities identified through the SOC, threat intelligence, vulnerability scanning and penetration testing.
Help manage remediation plans and track vulnerabilities through to resolution.
Create regular security reports and provide meaningful security insights to management.
Collaborate with IT and business teams to strengthen the security of systems, infrastructure and data.
Support major security incidents outside normal working hours when required.
Work within established change-control and documentation standards.
Engage with colleagues and customers across the wider Civica organisation.
Share knowledge with fellow team members and contribute to developing security capability across the team.
Support the development and implementation of security policies, procedures and standards.
📌 Required Qualifications
Minimum 5 to 8 years’ experience working in IT and currently working in a security-based role.
Excellent problem-solving skills and the ability to “think outside the box” under pressure.
Excellent customer facing and organisational skills and a desire to deliver correctly first time.
Knowledge and understanding of designing and implementing security in an enterprise environment.
Good Team worker with excellent communication skills.
Knowledge of investigating issues using SIEM tools and other security logging services.
Experience of working in or with a Security Operations Centre and managing security issues and incidents.
Experience with Microsoft Sentinel, Defender, use of playbooks, automation skills.
Managing Vulnerability management tools.
Securing and providing technical governance around the use of AI within a corporate environment.
Email and Web filtering services and configuration.
Security Incident Response and Handling techniques.
Log management and filtering solutions.
Windows Server based systems including Active Directory, DNS, DHCP, IIS, NPS, RDS, DFS, Hyper-V.
Conducting security research and staying current with the latest security trends, threats, and technologies.
⭐ Desirable Experience
Vendor certified qualifications for administrating Cloud environments, Operating Systems, Storage Devices and mainstream software products.
Exposure and working knowledge supporting LANs/WLANs.
Knowledge of Distributed Systems (in both low and high latency environments).
Knowledge of Linux / Unix, VMware, HyperV.
Experience working in a DevOps environment.
🎁 Benefits
We're all different - and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.
🛂 Visa & Eligibility
No specific visa or eligibility information provided.