Josys is the SaaS Management Platform that simplifies how IT works. Our holistic approach equips IT with 360° control over their software and hardware portfolio by making it easier to visualize asse…
Job Overview
We are seeking a Senior Site Reliability Engineer (Senior SRE) to drive the scalability, reliability, and efficiency of our critical systems and infrastructure. As a senior member of the team, you will lead SRE initiatives, mentor engineers, and architect solutions that enhance system resilience and operational excellence.
Key Responsibilities
Define and drive SRE best practices, including SLOs, SLAs and resilience engineering.
Lead incident management and post-mortem analysis, ensuring continuous improvement in system reliability.
Establish disaster recovery (DR) and high-availability (HA) strategies to meet business continuity goals.
Develop and optimize incident response playbooks, reducing mean time to resolution (MTTR).
Define and implement advanced monitoring, logging, and tracing strategies using tools like Prometheus, Grafana, Datadog, or New Relic.
Perform capacity planning, load testing, and performance tuning to optimize system health.
Introduce AIOps and machine learning-based anomaly detection for proactive issue resolution.
Implement security best practices, including infrastructure hardening, zero-trust principles, and identity management.
Mentor and coach junior SREs, fostering a culture of reliability.
Work closely with development teams to ensure reliability is built into the software lifecycle.
Advocate for chaos engineering, game days, and resilience testing to enhance system robustness.
Required Qualifications
Bachelor's or Master's degree in Computer Science or a related field.
5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering.
Strong experience with cloud platforms (AWS, GCP, or Azure) and cloud-native technologies.
Expertise in Kubernetes and container orchestration.
Expertise with log management tools like ELK or Graylog.
Strong coding/scripting skills in Python, Go, or Bash for automation.
Deep understanding of networking, DNS, CDN, load balancing, and security.
Proven experience with observability tools (Prometheus, Grafana, ELK, OpenTelemetry).
Hands-on experience in performance tuning, high availability, and DR strategies.
Strong knowledge of incident management frameworks and reliability metrics (SLOs, SLIs, SLAs).
Experience leading cross-functional reliability initiatives.
About JOSYS
Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $125 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations. With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India.
