Job Overview

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as 'one of the Top 15 Most Innovative AI Companies of 2024' by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

About The Role

We're looking for an experienced DevOps Engineer to join our Platform team and take ownership of the systems and pipelines that power our engineering organization. This role is built on operational excellence; you've lived through production incidents, scaling challenges, and deployment nightmares, and are passionate about building resilient systems that prevent these problems before they happen. This is a highly autonomous, high-impact role that blends Ops practices, infrastructure engineering, and delivery pipeline optimization. You'll work with a focused, collaborative, and fast-moving team where your contributions will directly impact system reliability, developer velocity, and our ability to safely deliver AI-powered products at scale. Candidates should also have a solid background in Cloud, IaC, and Kubernetes, and a drive to produce excellent solutions for a variety of challenges. This fully remote role reports to the Director, Information Security and is open to candidates located anywhere in the continental US.

What you will do at Jasper

We're a tight-knit team with broad responsibilities and a strong emphasis on action. We value bias toward shipping, prioritize pragmatic solutions and measurable reliability improvements, providing our engineers the autonomy to take ownership and move fast. Collaboration, trust, and clarity are at the core of how we operate. And we're always looking for people who want to make systems more reliable for everyone. If you're a systems thinker who wants to build infrastructure that empowers teams, and who thrives in a fast-paced, AI-focused environment, this is the role for you.

• Build and Maintain Resilient Infrastructure: Design, implement, and operate cloud-native infrastructure that scales efficiently and fails gracefully. Own the reliability, performance, and cost-effectiveness of our production systems across multiple environments.
• Architect CI/CD Pipelines: Create and optimize software delivery pipelines that enable safe, fast, and frequent deployments. Build robust testing frameworks, automated rollback mechanisms, and progressive deployment strategies that give engineering teams confidence to ship rapidly.
• Automate Everything: Develop resilient Infrastructure as Code-managed solutions using Terraform. Create self-healing systems, automated scaling policies, and intelligent alerting that reduces toil and minimizes manual intervention.
• Support AI Workloads: Collaborate with ML and product teams to build infrastructure that efficiently handles AI model training, inference, and evaluation pipelines. Design systems that can scale compute resources dynamically based on demand patterns.
• Drive Platform Reliability: Proactively identify single points of failure, performance bottlenecks, and scalability limits. Promote reliability engineering practices across all engineering teams through tooling, documentation, and direct collaboration.
• Secure the Platform: Implement security best practices throughout the infrastructure stack. Manage secrets, certificates, and access controls. Ensure compliance with security policies while maintaining developer productivity.

What you will bring to Jasper

Production Operations Mindset: As an experienced operations engineer, you've been woken up by production alerts and un...