Senior Site Reliability Engineer (SSRE 0524)

At Skroutz, our mission is simple: we aim to amaze. From our humble beginnings back in 2005, we believe that happy customers equal happy merchants and it’s our job to understand and anticipate their needs and offer them an unparalleled, doubt-free experience. 

Our vision is clear: we aspire to become the Everyday App, the go-to destination where millions fulfill their online shopping needs. Whether you're looking for a new smartphone, restocking your pantry with essentials, seeking the perfect outfit for an upcoming event, or simply hunting for that collectible gaming console, Skroutz is your trusted partner for seamless shopping experiences.

And our ambitions extend far beyond Greece's borders. We're on a trajectory to become one of Europe's fastest-growing Marketplaces, with exciting expansions already underway in Cyprus and the Balkans. Our commitment to customer satisfaction remains paramount, guiding every decision we make.

To achieve our vision, we seek individuals who share our passion for e-commerce and technology. If you're driven by the desire to create extraordinary shopping moments for our users, as well as help sellers all around the world grow their businesses, then we want you on our team.

Join us at Skroutz and be part of a journey that's reshaping the way we shop online. Together, let's turn everyday moments into remarkable experiences.

Ready for the challenge?

#AimToAmaze

Our engineering values

• Know your Tech. Develop and master your craft, sharpen your tools. Be proud of your work.
• Release early & Iterate. Deliver prototypes and start gathering important feedback early on. Use that feedback to guide you. Don't be afraid to compromise, make sure to come back & tidy things up.
• Be a team player. Offer your help, listen and seek to understand. Step up & take initiative.
• Don't over- anything. Don't over-engineer, over-analyze, over-regulate, you get it.
• Enjoy your work. Celebrate success.

Skroutz is powered by a complex Ruby on Rails application interacting with multiple auxiliary services. Much like our product, our stack is under constant development and currently undergoing a full modernization and migration to the cloud.

Core products and technologies we use include:

• A wide variety of AWS services (ECS, EKS, EC2, RDS, Lambda) managed through Terraform
• Many FLOSS components for our on-premises infrastructure (Debian, HAProxy, Varnish, Nginx, Docker)
• Cloudflare as the CDN and WAF of choice, managed through Terraform
• Various database technologies including MariaDB/MySQL, Elasticsearch, MongoDB and Redis
• Github is our main development platform and we use Github Actions for CI/CD pipelines
• Prometheus, ELK, Cloudwatch and Datadog for observability
• We run some services written in-house mainly in Ruby, Python and Go.

How will you contribute to Skroutz vision

We are looking for a Senior Site Reliability Engineer with strong software development skills to join our Application SRE Team, the team responsible for making our Rails application powering Skroutz and its satellite services cloud-native. 

What you will be doing

• Modernize our Rails monolith to enable its migration to cloud
• (Re)Design and implement cloud-native solutions for existing and new services
• Improve application observability
• Bridging the Dev/Ops gap, being part of Platform and working very closely with with the Product department
• Develop reusable Infrastructure-as-Code Terraform modules
• Analyze and troubleshoot application and infrastructure performance, figure out bottlenecks and propose solutions

Example work that the team undertook recently

• Refactored Mo, our product updater bot, to leverage AWS Lambdas
• Modernized and migrated our product images and feed downloading service to AWS ECS
• Migrated our background job execution system,  backed by Resque, to AWS EKS

• At least 5 years of professional working experience as an SRE or SWE 
• Extensive experience on cloud infrastructure (AWS, GCP or Azure - AWS is a plus) using infrastructure-as-code tools like Terraform
• Experience in designing and implementing cloud-native solutions for complex applications
• Fluent with at least one programming language (Our main application is written in Ruby but we also use Python and Go)
• Good working experience with containers and Kubernetes
• Familiarity with core Linux concepts and managing Linux systems
• Good communication and interpersonal skills
• Proficiency in Greek: the role involves regular interactions with Greek-speaking stakeholders, and a strong command of the Greek language is essential to ensure effective communication

We will appreciate if you have

• Relevant cloud certifications
• Contributions to open-source projects; sharing contributions or personal projects will help us in the evaluation process

• A great opportunity to contribute to the evolution of Skroutz towards becoming one of Europe’s fastest growing Marketplaces
• Thrive in an environment that champions ambitious goals, empowers autonomy, fosters mentoring, and unlocks exciting opportunities for both personal and business growth
• Competitive full-time salary
• Ongoing training and development
• Access to books, online courses, and relevant resources
• Top of the Line tools and equipment
• Private Medical Plan
• Hybrid Working
• Free gym membership at Golden Gym in Athens, plus OAKA cross training & running courses, Padel and online yoga
• For all New Skroutz Fathers we offer 30 working days paternity leave (1,5 months in total)
• Monthly childcare allowance for all Skroutz Parents
• Free Skroutz Plus subscription

As part of our dedication to the diversity of our workforce, Skroutz is committed to Equal Employment Opportunity without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, or religion.

Disclaimer:

Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policy here.