Intermediate/Senior DevOps Engineer

Job Overview

Rival is looking for a Canada based (Ideally East Coast as you will be working EST hours) DevOps Engineer with experience supporting enterprise grade software delivery. This is a remote opportunity to experience working in a growing technology company that will allow you to put your signature on the direction of the architecture and engineering culture.

Reporting to the VP of Engineering, you’ll be responsible for leading the DevOps team, designing and implementing scalable infrastructure, ensuring smooth deployment processes, and monitoring and maintaining the stability and performance of our production systems. You will work closely with software developers, QA, and our tech support team to oversee and integrate DevOps best practices to improve our product releases, quality, and manage the infrastructure.

Who are we?

When you join Rival Group, you’re not just accelerating your career—you’re also helping shape the future of customer insights and market research.

We’re a forward-thinking, results-driven organization obsessed with helping innovative brands get closer to their customers in a way that feels fresh, organic, and fun. Rival Technologies, the tech arm of our business, is the world’s best conversational research platform and one of Vancouver’s fastest-growing tech companies. 🚀 Reach3 Insights, our consulting side, is an award-winning 🏆 market research agency with offices in Chicago, Toronto, and Vancouver. Together, we’re helping brands like Coca-Cola, Kellogg’s, Dell Technologies, REVOLT TV, and Roblox get better insights they can use to deliver better products, create more impactful marketing campaigns, and improve the end-to-end customer experience.

Our customers LOVE our tech and services. We’re growing fast—and we’re inviting great people to join us on the ride 🎢

If making measurable, immediate impact while having fun sounds like your jam, then we invite you to apply! 👇

What you’ll do:

• Lead a team of DevOps engineers, providing guidance, support, and career development opportunities.
• Design, implement, and manage scalable, secure, and reliable cloud infrastructure using AWS, including integration with other 3rd party platforms.
• Automate and optimize infrastructure management tasks using infrastructure as Code like Terraform, Cloudformation, AWS CDK.
• Develop and maintain CI/CD pipelines to ensure efficient, secure and high-quality code deployment. Assess risk and mitigation strategies during the software delivery lifecycle.
• Monitor and maintain system performance, ensuring high availability and reliability of all production systems.
• Conduct regular security audits with our Security team, implementing necessary measures to ensure compliance with industry standards and best practices.
• Represents the DevOps team at Change Advisory Board (CAB) meetings and signs-off releases.
• Stay updated with the latest industry trends and technologies, continuously improving and evolving the DevOps processes and tools.

What You'll Have: 

• Bachelor's degree in Computer Science, or a related field; or equivalent experience.
• 5+ years of experience in DevOps, Systems Engineering, or a related field, with at least 2 years in a leadership role. 
• Strong experience with cloud platforms, ideally with AWS.
• Proficent coding using one or more of these languages: Javascript/NodeJS/Typescript, Python, Go.
• Experience implementing infrastructure as code and orchestrations using Terraform. AWS CloudFormation, AWS SDK, Shell scripts.
• Experience with CI/CD tools such as Bitbucket Pipeline, Jenkins, GitLab CI, or CircleCI.
• Experience in containerization technologies like Docker and orchestration platforms like AWS ECS/Kubernetes.
• Solid understanding and knowledge of cloud networking, cloud and pipeline security measures, and monitoring tools such as Datadog and AWS X-Ray.
• Experience with translation of security controls and configurations into code and integrate in deployment pipelines.
• Experience working with databases and big data sets.
• Ability to articulate technical problems in written, diagram and verbal forms.
• Strong communication and collaboration skills, with the ability to work effectively across teams and departments. (Engineering, QA, Product Management, etc.)

Why Rival Technologies for your next career adventure?

At Rival Technologies, how we work matters just as much as what we deliver. We’re building a place where people can do meaningful work, grow their careers, ship things that matter, and enjoy the humans they work with along the way.

Fair compensation: We’re committed to pay equity and fair pay practices. The salary range for this role is CAD $110,000 to $125,000, with final compensation based on skills, experience, and internal equity.

• Home office, internet, and cellphone stipends
• Retirement savings with employer matching
• Parental leave top-up
  
  

Flexibility and time off: Flexible ways of working, home office support, and comprehensive paid time off so you can recharge and do your best work.

• Hybrid working model and home office benefits
• Comprehensive paid time off
• Volunteer and professional development days
  
  

Health and wellness: Benefits that support the whole human, not just the employee.

• Competitive health, vision, and dental benefits
• Health spending account
• Generous sick, personal, and mental health days
• Additional mental health benefits with Canada Life

Our values

Our values guide how we work together, make decisions, and show up for customers and each other:

• Courage
• Results
• Energy
• Kinship