Infrastructure Support Engineer

Job Overview

This is primarily a technical support role within our systems administration group. We have a mixed environment spread across our physical and virtual computing landscape. This role focuses on the desktop environment providing technical support for our automated setup.

Key Responsibilities

• You should be motivated to find the best solutions to problems of all sizes, whether they require visiting data centers or crawling under desks.


• A solid knowledge of PC hardware and computer internals, being able to troubleshoot workstation OS (Linux), applications, peripherals, network and audio-visual issues.


• Minimum 2 years prior desktop support or related experience


• The ability to analyse, troubleshoot and resolve hardware failures


• A working knowledge of Linux command-line required


• Familiarity with Git


• Ability to work well as part of a team that supports production, back office computing and end-user support functions


• Experience with hardware monitoring and performance tuning.


• The aptitude to maintain a personable and professional relationship in all user interactions (walk-ups, inquiries, desk-side visits and status calls)


• High energy and the drive to meet the needs of a demanding environment


• Strong organisational skills and meticulous attention to detail is required


• An educational background in computer science or IT (preferred)


• Clear and concise communication skills.


• Basic knowledge of Data center connectivity


• Understanding of TCP/IP Networking


• Ability to lift 40 – 50 pounds in weight


• Ability to work weekend and evening shifts when required

Nice to have skills

• Familiarity with Linux servers


• Networking, DNS, DHCP, VLAN


• Python

About Wintermute

Wintermute is a technology unicorn and one of the largest algorithmic trading companies, specialising in digital assets. We provide liquidity across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as supporting high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects.

Wintermute was founded in 2017 and has successfully navigated industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. At Wintermute, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. You can read more here.

Benefits

• Opportunity to work at one of the world's leading algorithmic trading firms


• Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments.


• A vibrant working culture with team meals, festive celebrations, gaming events and company wide team building events.


• Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial.


• A performance-based compensation with a significant earning potential alongside standard perks like pension and private health insurance.

Note: This role is primarily office-based, with some flexibility for remote work when coordinated with team members in advance.