Infrastructure Engineer, Lab Manager

Crusoe

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Software Development 👥 501 employees 📍 Denver, Colorado, US Est. 2018

Crusoe is the industry’s first vertically integrated, purpose-built AI cloud platform. The company is redefining AI cloud infrastructure and its platform is recognized as the "gold standard" among bu…

Job Overview

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role

We are seeking a highly skilled and motivated GPU Fleet Operations Engineer to lead our lab management team. The role will join Crusoe’s Fleet Operations team to manage our research and integration lab. This role is focused on the deployment, management, advanced diagnosis, maintenance, and repair of high-performance GPU compute clusters. This is a full-time, on-site role based in our San Francisco, CA, or Sunnyvale, CA offices, offering you the opportunity to foster a culture of technical excellence and collaborative innovation at the heart of the AI revolution.

The ideal candidate will be hands-on with GPU rack-level troubleshooting, RDMA over converged ethernet (ROCE) and infiband networks. You will work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs. This position plays a critical role in supporting Crusoe’s new product integration, research and experimentation efforts.

Key Responsibilities

• Managing a team of two infrastructure engineers and one network engineer.


• Managing a lab environment consisting of the latest GPU systems.


• Managing a lab environment consisting of the latest networking technologies.


• Managing a lab environment that includes the latest advancements in critical environment technologies.


• Working closely with OEM for racks, CDUs, and data center infrastructure components


• Perform diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems.


• Support GPU platforms including NVIDIA A100, H200, GB200, B200, B300, GB300 and AMD 350X / 355X.


• Execute component-level diagnosis and remediation for failed or degraded hardware.


• Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware.


• Manage post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance.


• Manage the performance of firmware and BIOS upgrades.


• Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems.


• For lab operations, develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows.


• Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and document remediations.


• Participate in a rotating infrastructure on-call schedule (about one week every 4–6 weeks) with daytime coverage and handoff to the Europe team.

Required Qualifications

• Manage high-caliber engineers, improving reliability, and fostering a culture of ownership.


• The ability to effectively lead a team.


• Experience diagnosing and repairing high-density, rack-mounted compute hardware in production environments.


• Deep understanding of GPU architectures and hands-on experience with GPU-based systems.


• Experience supporting NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X series platforms.


• Familiarity with high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE).


• Strong Linux experience (Ubuntu, Rocky Linux, CentOS) using the command line for diagnostics and testing.


• Proficiency with GPU and system diagnostic tools such as NVIDIA DCGM and NVIDIA field diagnostic utilities.


• Experience working with enterprise server hardware, power delivery, and cooling systems.


• Strong analytical and problem-solving skills.


• Excellent communication and collaboration skills.


• Ability to work independently in a fast-paced data center or operations environment.

Nice to Have

• Technical certification or Associate’s/Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or demonstrated experience.


• Experience working directly with hardware vendors and escalations.


• Background in large-scale GPU fleet operations or hyperscale data center environments.

Benefits

Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300 per pay period